Social Services Assistant

2 months ago

St Cloud FL United States Avante at St. Cloud, Inc. Full time
Avante Skilled Nursing and Rehab Services is seeking a Social Services Assistant to assist the Social Services department with providing medically-related social
services.

Responsibilities include but are not limited to the following:

• Assist with discharge planning, including arrangements for home health services, DME, transportation, circulation of post d/c plan of care, mail survey to discharged residents, post discharge follow up calls in the log, document steps taken in the medical record under discharge planning etc. with appropriate documentation in the medical record.
• Assist with PASRR Level II paperwork and ensure it is completed timely and
accurately.
• All duties pertaining to social services office functions such as: filing, faxing,
phone calls, mailing etc.
• Assist with all room changes and document in the medical record. Follow up
within 48 hours of the room change and document.
• Coordinate with Activities staff to obtain personal items, clothing items and
adaptive equipment as needed.
• Assist with the ICP Medicaid process, including applications for Medicaid.
• Social Services Assistant is to complete all 3-day Medicare letters in the absence of the Social Services Director, after appropriate training has been provided.
• Complete assigned social services audits on a PRN basis to insure compliance
with state and federal regulations pertaining to advance directives and social
services documentation.
• Assist with any complaints or formal grievances filed by residents and/or
responsible parties. Provide investigative results to the Administrator and Social
Services Director as applicable. Ensure that the Grievance log is up to date and
grievances are complete and filed appropriately in the Grievance book.
• Coordinate and assist with all departmental referrals, including dental, eye care, hearing, podiatry, psychiatry and psychological support.
• Assist the resident and/or responsible party with the application process for Social Security representative payee paperwork as needed.
• Social Services Assistant is encouraged to attend extraneous meetings for
marketing purposes etc. under the direction of the Administrator and Social
Services Director.

Qualifications:
  • Must be able to read, write and communicate in English
  • Must be able computer proficient with applicable programs i.e. Micro-soft word, Excel, Outlook and Giftwrap etc.

Education and Experience:
  • High School Diploma required.
  • Must have at least 3 years experience in related field.
  • Long Term Care preferred.

Avante provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, Veterans' status, national origin, gender identity or expression, age, sexual orientation, disability, gender, genetic

information or any other category protected by law. In addition to federal requirements, Avante complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Avante expressly prohibits any form of workplace harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, Veterans' status or any other category protected by law. Improper interference with the ability of Avante's employees to perform their job duties may result in discipline, up to and including, discharge.

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