Cross Connect Specialist

3 weeks ago

Scranton PA United States American Water Full time
Requisition ID: 106877

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing - by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron's 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency's WaterSense - Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .

Primary Role

The Cross Connection Specialist is responsible for performing skilled technical duties in the field using the state cross connection control program to ensure water systems are in compliance with environmental regulations relating to cross connections and backflow prevention assemblies are installed.

Key Accountabilities

  • Performs technical inspections and field surveys.
  • Testing and maintenance of cross connection control devices and backflow assemblies to ensure protection of water supply systems.
  • Serves as the first point of contact for American Water customers, network staff and cross connection staff.
  • Provide day-to-day support: compose correspondence, research accounts, answer customer phone calls and perform data entry.
  • Assists the Sr. Specialist and/or Supervisor in coordinating the local enforcement of the cross-connection control program to ensure compliance with regulations, company tariffs, and the American Water cross connection best operating procedure (BOP).
  • Prepares data requests and reports in the ORCOM cross connection control system.
  • Maintains records and files of backflow device test reports, surveys, and inspection reports.

    Knowledge/Skills

    • Good to excellent working knowledge of all Federal, State and local requirements for Cross Connection and Backflow Prevention regulations, guidance or statutes.
    • Technical knowledge on the functioning of backflow prevention devices and plumbing systems.

      Experience/Education

      • High school diploma required; associates degree preferred.
      • One (1) to two (2) years education or working knowledge of regulations and program essentials.

        Travel Requirements

        • Local daily travel

          Work Environment

          • Substantial time will be spent in the field visiting customers, answering questions on backflow device installation, and performing site inspections.

            Competencies

            Champions safety

            Customer obsessed

            Cultivates innovation

            Nimble learning

            Drives Results

            Collaborates

            Join American Water... We Keep Life Flowing ---

            American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

            Nearest Major Market: Scranton
            Nearest Secondary Market: Wilkes Barre

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