Assistant Director of Events

2 days ago

Atlanta GA United States Hilton Worldwide, Inc. Full time

Job Description - Assistant Director of Events - Signia by Hilton Atlanta (HOT0AZAQ)

Assistant Director of Events - Signia by Hilton Atlanta (Job Number: HOT0AZAQ)

Located in the heart of downtown Atlanta, Signia by Hilton Atlanta is a premier destination for business meetings, conventions, and social gatherings. Offering cutting-edge facilities, a state-of-the-art conference center, and versatile event spaces, this hotel is designed to elevate the guest experience and create memorable events.

Ideal Candidate:

  • Experience: Proven experience in event management, preferably within the hospitality industry, handling complex events and managing large-scale functions.
  • Skills: Strong leadership, organizational, and communication skills, with a knack for driving innovation in event planning.
  • Qualifications: Ability to manage budgets, staffing, and resources while delivering exceptional guest and client service.

Shift Pattern: Open availability to oversee events throughout pre-event, event, and post-event phases.

The Benefits:

Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Access to your pay when you need it through Daily Pay
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As Assistant Director of Events at Signia by Hilton Atlanta, you will be responsible for event documentation and coordination with Sales, other hotel departments, and customers to ensure a seamless and high-level service experience throughout all event phases. Your role primarily involves managing complex events and supporting the Director of Catering and Events. You will also contribute to achieving superior business results by delivering excellent guest service, fostering team engagement, and driving favorable financial outcomes.

Key responsibilities include:

  • Innovatively and efficiently implement Commercial strategic initiatives to achieve best-in-class results.
  • Drive creativity within event delivery while ensuring high standards of quality.
  • Partner with the General Manager and Executive Committee to deliver outstanding event experiences that align with Hilton’s values.
  • Provide owner relations guidance in key areas of event expertise (Banquet Capital Expenditures, Staffing Models).
  • Actively support and participate in the sales process to secure new business.

Leadership:

  • Provide leadership and direction in all event-related matters.
  • Serve as the hotel’s Subject Matter Expert for event experiences.
  • Be a visible, participatory leader, engaging with the Executive Committee, Sales, Catering, Events team members, and external guests.
  • Stay updated on industry trends and best practices to improve processes and share insights.
  • Represent Signia by Hilton Atlanta at industry events and professional associations.

Culture:

  • Foster a high-performing, multi-cultural, and multi-generational team to build Hilton’s Events talent pipeline.
  • Integrate Hilton’s Values/Mission/Purpose into all event initiatives.
  • Lead with Hilton’s culture, engaging Team Members through meaningful interactions.
  • Act as an ambassador for customer service, ensuring client satisfaction.

Talent:

  • Motivate team members by creating a productive and positive work environment.
  • Ensure all Event Manager roles have clear career development plans and profiles for succession planning.
  • Listen and respond to team members' needs, maintaining an open-door policy.
  • Manage group and interpersonal conflicts effectively to promote a harmonious workplace.

Event Operations Excellence:

  • Ensure optimal use of all function space, exhibit halls, and event spaces.
  • Manage supplier and vendor relationships to maintain quality and consistency.
  • Develop and manage departmental budgets, overseeing short- and long-term forecasting and actual cost reporting for events.
  • Ensure the proper staffing of events to meet business needs.
  • Stay current on event management and design trends, integrating them into the planning process.
  • Participate in customer site inspections and assist with the sales process as necessary.

What are we looking for?

• Minimum Years of Experience: three (3) years Hospitality related experience at manager level.
• Minimum of 1 year of project management or management experience.
• Other requirements: Travel percentage: 10%

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Knowledge of the hotel property management systems (Delphi.fdc)
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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