Product Manager, Servicing

1 week ago

Tempe AZ United States DriveTime Full time
What's Under the Hood

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

That's Nice, But What's the Job?

This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time.

In s hort, as a Product Manager for the Bridgecrest Servicing Conversion group at DriveTime , you will be responsible for enabling complex business transformation , growth and scale , and technical agility . You and your team will drive continuous improvement by defining and owning all phases of the product life cycle from discovery to delivery . In this role, you will own the research , prioritization, acceptance criteria definition , and solution design signoff for replacing Bridgecrest's legacy core servicing and accounting platform with a commercial-off-the-shelf and purpose-built software solution . Throughout the conversion project, you will communicate and manage expectations with a variety of stakeholders to ensure stakeholder satisfaction as well as ensure that the strategy and roadmap align with the overall project and organization's goals.

In long, our Product Managers are responsible for:

  • Acting as a liaison between business stakeholders and the development team to define strategies and design solutions
  • Working with Senior Leadership to help set the product vision and strategy
  • Working with tech leads to identify solutions
  • Working with outside vendors and 3rd parties to optimize and enhance external integrations and services


  • Obsessing over customer experience while understanding timelines , strategic goals, and the value of continuous iteration
  • Using quantitative and qualitative data to make decisions
  • Defin ing and continuously refin ing a roadmap tied to organizational strategy, including milestones and phases
  • Working with stakeholders and tech leads to ensure features are continuously ready for development
  • Ensuring business value and high-level scope are clearly defined


  • Obtaining consensus on project scope through conversations with business stakeholders and tech leads
  • Organizing and collecting business requirements
  • Identifying opportunities for scope adjustments to improve speed to market through creative solutioning
  • Maintaining and socializing changes in project timelines with stakeholders and project teams
  • Serving as a point of contact for initiatives involving multiple units to ensure efficient cross-team coordination


  • Identification , socialization , and remediation of risk factors to the project
  • Guide team retrospectives to assess opportunities, lessons learned, and action items


The Specifics

  • 3 + years working in Product Management or technology delivery roles in a fast-paced business environment
  • Bachelor's degree required - Bachelor's in business, finance, technology, or MBA preferred


  • 2+ years working with core servicing and accounting software solutions; specific experience with Alfa, FIS, defi, Shaw Spectrum software is preferred
  • 2+ years working in the financial services industry ( i .e. loan servicing, collections, banking, lending, etc.); auto finance is a plus
  • High-level knowledge of various pro duct management methodologies ( i.e. agile/scrum)
  • Experience in capturing and articulating business value and acceptance criteria to agile development teams
  • Ability to work autonomously to solve complex, cross-functional business problems while bringing stakeholders and interested parties along for the journey


#Dice

So What About the Perks? Perks matter
  • Medical, dental, and vision, oh my DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
  • But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
  • Growth Opportunities. You grow, I grow, we all grow But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
  • Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
  • Wellness Program. Health is wealth This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities
  • Gratitude is Green. We offer competitive pay across the organization, because, well... money matters
  • In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout
  • Give Us a Reason (or not), and We'll Celebrate. Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other's company outside of day-to-day work.
  • Smart-Casual Dress. Come dressed in jeans (you'll fit right in with the rest of us).
  • Paid Time Off & Paid Holidays. Not just lip service: we work hard, to play hard.


Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment

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