Mountain Camp Caf Supervisor

4 weeks ago

Provo UT United States JobGet Staffing Full time

Job Title: The Mountain Camp Cafe Supervisor (Age 21+)

Department: F&B

Reports To: Mountain Camp Cafe Seasonal Manager

Rate of Pay: $18.00/hr +Tips

Shift: Part-time Seasonal position

Variable AM/PM shifts Sunday through Saturday

Weekends and holidays required

FLSA Status: Non-Exempt/Hourly


SUMMARY

Responsible for creating an exceptional Sundance experience by providing consistent, friendly, professional, and timely service of food and beverages at the Mountain Camp Café. ANTICIPATED START DAY 1/1/2025.

Major Duties:

  • Supervise, train, and direct employees during assigned shifts.
  • Ensure compliance with company rules and procedures.
  • Document incidents involving guests or employees accurately.
  • Inspect employee appearance and hygiene.
  • Hold daily briefings to update staff on procedures.
  • Maintain a safe and positive work environment, promoting teamwork.
  • Provide courteous service to guests, vendors, and employees.
  • Address guest complaints and handle service recovery as needed.
  • Serve food and beverages, following menu knowledge and handling orders via the Point of Sale system.
  • Assist guests with inquiries, reservations, and ensure a cheerful disposition.
  • Perform daily side work and assist with other duties as assigned.
  • Handle cash transactions following department policies.
  • Bus and reset tables efficiently.
  • Stay updated on resort events and hours of operation.

Product Quality:

  • Consistently prepare beverages to company standards.
  • Adhere to recipes and maintain top product presentation.
  • Educate guests on products and services.

Alcoholic Beverages:

  • Understand and comply with Utah alcohol laws.
  • Serve alcohol responsibly and complete necessary paperwork.
  • Communicate beverage options knowledgeably to guests and staff.

Other Duties:

  • Clean and maintain work areas, keeping them in good repair.
  • Stock supplies and maintain a safe, sanitary workplace.

Supervisory Responsibilities:

  • Interview, hire, train, and manage staff performance.
  • Handle employee issues, including discipline and recognition.
  • Complete related paperwork and submit it to HR promptly.

Qualifications:

  • High school diploma or GED.
  • 1-2 years of related experience or equivalent education/experience.
  • Food handler's permit and Tips & Sips alcohol service permit required within 30 days of hire.
  • Must pass a UDABC background check.
  • Must have a clean and clear driving record and capable of driving a Sundance vehicle.

BENEFITS:

  • Employee discounts on dining and resort amenities
  • Season Pass


Job Posted by ApplicantPro

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