Senior Analyst

2 days ago


Chicago IL United States Marsh & McLennan Companies Full time
Senior Analyst - Inplants

Apply remote type Hybrid locations Chicago - 155 Wacker time type Full time posted on Posted 4 Days Ago job requisition id R_287864

Company:

Marsh

Description:

We are seeking a talented individual to join our team at Marsh. The successful candidate will lead daily operations from a support and administrative level, coordinating complex logistics and task assignments for client relationship projects while ensuring effective communication and problem resolution.

We will count on you to:

  • Administer policies and claims, serving as the primary contact between insurers and the insured.
  • Manage and prioritize your workload to meet individual SLA, KPI, and quality targets.
  • Adhere strictly to the company's quality practices and procedures to ensure proper protocol is followed.
  • Maintain a basic understanding of relevant insurance legislation and customer awareness.
  • Collaborate with Inplant Team Leaders and Operations Services Team Leaders to identify continuous improvement opportunities within operational processes.
  • Build and maintain strong working relationships with internal and external stakeholders, while being aware of the customer’s business and insurance needs.

What you need to have:

  • Proven experience in insurance administration or a related field.
  • Strong organizational skills with the ability to manage multiple priorities effectively.
  • Excellent communication skills, both written and verbal.
  • Familiarity with insurance policies and relevant legislation.
  • Ability to work independently and as part of a team.

What makes you stand out:

  • Experience in process improvement initiatives.
  • Knowledge of customer relationship management (CRM) systems.
  • Previous experience working in a hybrid or remote environment.
  • Strong analytical skills and attention to detail.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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