Customer Service Coordinator
3 weeks ago
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position will be located at the Penske facility located at 209 Washington Street in Auburn, MA. Major Responsibilities: - Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity. - Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues. - Assure that all Penske Rental units are maintained and prepared for customers - Ensure parts are available for scheduled work - Hold vendors accountable for quality and adherence to schedule for outside work - Provide customer service, assuring customers are satisfied and will return for additional business. - Maintain shop productivity by optimizing the work plan - Coordinate with district billing clerks as necessary - Other projects and tasks as assigned by supervisor Qualifications: - 2 years of customer service experience required - At least 1 year of hands on mechanical experience required - 2 years of supervisory experience preferred - At least 2 years of service department administration preferred - High School diploma or equivalent required - Associates Degree, Technical School Degree, or Bachelors Degree preferred - ASE certification preferred - Prior experience with service scheduling programs and diagnostic programs preferred - The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management - The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. - Regular, predictable, full attendance is an essential function of the job - Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. - The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. - The associate must be able to work safely at heights using applicable ladders and elevated working platforms. - The associate must be able to safely work in all weather conditions. - Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. - The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 209 Washington Street Primary Location: US-MA-Auburn Employer: Penske Truck Leasing Co., L.P. Req ID: 2413642
-
Customer Service Coordinator
4 weeks ago
Auburn, Massachusetts, United States Casella Waste Systems Inc. Full timeJob SummaryThe Customer Service Coordinator will be responsible for communicating with drivers to resolve issues while on route, coordinating the utilization of drivers, trucks, and containers to create capacity, and ensuring prompt, courteous, and efficient service for all customers.Key ResponsibilitiesDispatches drivers to calls as they are received, using...
-
Customer Service Coordinator
2 days ago
AUBURN, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position will be located at the Penske facility located at 209 Washington Street in Auburn, MA. Major Responsibilities: ...
-
Customer Service Coordinator
1 week ago
AUBURN, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position will be located at the Penske facility located at 209 Washington Street in Auburn, MA. Major Responsibilities: ...
-
Customer Service Coordinator
1 week ago
AUBURN, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position will be located at the Penske facility located at 209 Washington Street in Auburn, MA. Major Responsibilities: ...
-
Customer Service Coordinator
1 week ago
AUBURN, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position will be located at the Penske facility located at 209 Washington Street in Auburn, MA. Major Responsibilities: ...
-
Billing Customer Service Coordinator
3 weeks ago
Weymouth, MA, United States South Shore Health Full timeJob Description SummarySouth Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the Manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all...
-
Billing Customer Service Coordinator
3 months ago
Weymouth, MA, United States South Shore Health Full timeJob Description SummarySouth Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the Manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all...
-
Billing Customer Service Coordinator
3 weeks ago
Weymouth, MA, United States South Shore Health Full timeJob Description SummarySouth Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the Manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all...
-
Service Coordinator
2 weeks ago
Hingham, MA, United States Sagamore Full timeAbout the Company Here at Sagamore, we provide career opportunities to master your craft, earn competitive wages and make a real difference in the lives of our customers and our community. We are looking for employees who take pride in their work and see it as both an art and trade. You will work in an environment where your hard work is rewarded, recognized...
-
Service Coordinator
2 weeks ago
Hingham, MA, United States Sagamore Full timeAbout the Company - Here at Sagamore, we provide career opportunities to master your craft, earn competitive wages and make a real difference in the lives of our customers and our community. We are looking for employees who take pride in their work and see it as both an art and trade. You will work in an environment where your hard work is rewarded,...
-
Service Coordinator
2 weeks ago
Wakefield, MA, United States Sagamore Full timeAbout the Company - Here at Sagamore, we provide career opportunities to master your craft, earn competitive wages and make a real difference in the lives of our customers and our community. We are looking for employees who take pride in their work and see it as both an art and trade. You will work in an environment where your hard work is rewarded,...
-
Billing Customer Service Coordinator
2 weeks ago
Weymouth, MA, United States South Shore Health Full timeSouth Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the Manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all Patient Accounts...
-
Customer Service Coordinator
3 weeks ago
Bensalem, PA, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position will be located at the Penske facility at 500 Street Road in Bensalem, PA. Shift: 1st Shift: Tuesday to Saturday. Major Responsibilities: -...
-
Customer Service Coordinator
3 weeks ago
Romeoville, IL, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: - Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician...
-
Customer Service Coordinator
2 days ago
Norcross, GA, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position will work at 2300 Weaver Way, Norcross, GA and is scheduled Monday - Friday 6:00am - 3:00pm. This is a great opportunity for growth. Major...
-
Customer Service Coordinator
3 weeks ago
Honolulu, HI, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: - Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician...
-
Customer Service Coordinator
2 weeks ago
Kapolei, HI, United States Penske Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: - Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician...
-
Customer Service Coordinator
3 weeks ago
Kapolei, HI, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major Responsibilities: - Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician...
-
Customer Service Coordinator
3 weeks ago
Concord, NC, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This role will be a first shift position. Major Responsibilities: - Develop daily and weekly workforce plans by factoring customer needs, estimated...
-
Customer Service Coordinator
3 weeks ago
Madison, AL, United States Penske Truck Leasing Full timePosition Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. This position will work at 25174 One Aviation Way Madison, AL. This is a great opportunity for growth. Major Responsibilities: - Develop daily and weekly...
