Store Manager

2 days ago


Kansas City MO United States Home Depot THD Full time

Position Purpose:

Store Managers (SMs) are accountable for leading profitable operations of their store. SMs are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. They must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business.

A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.

Key Responsibilities:
  • Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications.
  • Analyze and interpret sales and financial reporting to assess opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities.
  • Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements.
  • Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives.
  • Teach, coach and train store management and Associates on operational processes, merchandising standards, store appearance and profitability.
  • Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores.
Direct Manager/Direct Reports:
  • Position Reports to District Manager
  • Position has 4-9 Direct reports
Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.
Physical Requirements:
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
  • Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
Preferred Qualifications:
  • At least 3 years prior merchandising and/or operational experience.
  • At least 3 years leadership experience, preferably big box retail.
  • Ability to work a flexible, minimum 55 hour weekly schedule.
Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Minimum Years of Work Experience:
  • 2
Minimum Leadership Experience:
  • None
Certifications:
  • None
Competencies:
  • Ability to interpret sales reporting documents.
  • Experience in leveraging sales and profit opportunities through shrink management and safety performance.
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