Product Support Advisor

2 months ago

Harahan LA United States Sysco Full time

JOB SUMMARY:
Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO. Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships.

RESPONSIBILITIES:
Execute Category Management and other initiatives within assigned categories
Responsible for Category success and overall Support of Corporate core suppliers
Communicate with planners/suppliers/brokers/sales team/customer service
Manage and promote local assortment within assigned categories to achieve company goals
Manage local supplier and broker relationships
Provide input, support, and guidance to operation company (OpCo) Sales Specialist
Facilitate corporate assortment training at the operation company (OpCo) as required
Conduct local supplier reviews and negotiations using corporate best business practices
Negotiate/secure supplier-funded customer deviated pricing
Facilitate negotiations and management of local Earned Income programs
Manage and review company Earned Income components
Work with supplier Category Captains or Advisors for focus categories as required
Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
Drive results on focus categories and support promotional activities and selling events
Direct line of contact for local sales and communicate with and assist Sales on all issues
New item and Vendor creation
Drive increased Sysco Brand sales
Manage category equities and market pricing to support pricing integrity in conjunction with RevMan team
Collaborate and review Sales and GP results of Market Cost Price changes with Revenue Management team
Provide market commodity/industry news and updates to the sales organization

QUALIFICATIONS:
Education
Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions

Experience
3+ years of experience.
Experience working within a retail, wholesale or distribution environment

Professional Skills
Ability to manage conflict and reach quick resolution with facts and dialogue
Ability to multi-task in a fast-paced environment
Ability to drive positive merchandising change
Ability to work with all levels of the organization and collaborate with dotted line reporting
Ability to collaborate and facilitate timely communication
Ability to work cross-functionally
Proactive attitude to highlight and address issues as they arise
Strong written & verbal communications skills
Strong organizational & planning skills
Ability to execute all Merchandising standard processes
Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
Strong excel skills

Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Working Conditions
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job.
Travel 5%

NOTICE:
The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the
associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.  This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

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