Utility Sales Service Representative

1 week ago


Sullivan WI United States Heritage-Crystal Clean, LLC Full time

Purpose : The Bulk Utility Representative will be responsible for providing "sales" and "services" of approved waste streams at automotive and industrial businesses. This position will work frequently with hoses to load/offload Oil Tanker Trucks and Vacuum Trucks from a variety of containers, waste storage units, trenches, and sub-terrain holding chambers. Additionally, the Bulk Utility Rep may be required to perform any responsibility of the TSSR and AFSR positions.

Note: Attendance is required at the branch for the duration of the standard work week. Weekly schedules are at the discretion of the Regional Manager.

Specific Duties:

  • Responsible for working safely in all job aspects and functions
  • Promotes and fosters safety and efficiency in all employees and activity
  • Responsible for customer service and new business development in a certain geographic area as assigned by the Company
  • Delivers service to customers by pumping approved waste streams from customer containers into truck
  • Provides service to customers by vacuuming approved waste streams from customer container units into truck
  • Aligns work orders to minimize mileage and travel time
  • Inspects vehicle and equipment for safe operation
  • Assess potential customer needs, present HCC products and services, and develop new customers
  • Develops sales leads for Data-Marketing
  • Complete all required paperwork accurately and neatly
  • Maintain driving log for D.O.T.
  • Adhere to all corporate policies and standards including but not limited to environmental and regulatory, human resources, facility, equipment, operations and maintenance
  • Performs other related duties as assigned

Position Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies and Specific Skills:

  • Strong communication skills and attention to detail
  • Ability to interact with customers, sales branch employees, and other corporate departments
  • Ability to operate equipment such as mobile phone, scanners, computers, etc.
  • Previous sales experience highly desirable
  • Ability to maintain valid Class "B" CDL license and all required endorsements

Work Experience:

  • Minimum 1-year HCC route sales experience preferred

Education, Certificates, Licenses, or Designations:

  • High School diploma or equivalent required
  • Must have or be qualified to obtain a class "B" C.D.L. license + HazMat/Tanker endorsement. Class B CDL with endorsements preferred
  • Valid driver's license required
  • Clean motor vehicle record (MVR) of major violations (Examples: DUI, Cell phone, No Seatbelt)

Personal Protective Equipment :

  • Ability to wear personal protective equipment including a respirator
  • Steel toe boots, gloves, uniform, safety glasses, reflective vest and hard hats

Physical Requirements :

  • Frequent lifting of hoses up to 55 lbs.
  • Frequent climbing of ladders to access approved waste streams.
  • Frequent lifting grates, manhole covers, and other plates to access approved waste streams.
  • Occasionally pulling/dragging hoses (up to 55 lbs.)
  • Vacuum pumps are powerful and may cause excessive movement or "kickback" of the hose during pumping. Must be able to maintain a firm grip and control of the hose during pumping.
  • All applicants must pass the pre-employment physical including drug & alcohol screening.


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