Part-Time Member Service Specialist

1 month ago

Aberdeen WA United States TwinStar Credit Union Full time

Applicants are encouraged to apply by November 18th, 2024.

  • Aberdeen, WA 

Pay Range:

  • The full Pay Range is $19.73-$29.59
  • We provide an additional $2.00 per hour bilingual differential for those employees who can support our members' financial needs effectively in a second language; subject to verification of strong grasp of financial terms utilizing language skillset.

Compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer of employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

Job Overview

This position delivers exceptional member service by meeting members' needs through our sales and service culture. Actively recommends products and services to help members build valued financial relationships. Performs a variety of tasks including processing transactions, resolve member concerns, follow proper procedures to minimize errors, reduce fraud, and promote the credit union philosophy of "people helping people" and objectives.

What you'll do: 

  • Approaches, welcomes, and engages all visitors who come into the branch. Manages the traffic flow of members with a sense of urgency to provide minimal wait times.
  • Identifies, refers or originates all products and services offered by the credit union.
  • Receives, processes, and posts member financial transactions, including deposits, withdrawals, transfers, and loan payments in an accurate and efficient manner. Maintains accurate records of all transactions.
  • Processes cash orders with management oversight, completes wire transactions, and check 21.
  • Responds and resolves members' requests, concerns, and complaints, and/or directs the member to the proper person/department for assistance.
  • Balances cash drawer and daily transactions. Balances vault and cash dispensers when necessary.
  • Assists management with certifications, key assignments, and balancing the vault.
  • Records detailed notes to document member interactions, complex situations, and transactions to minimize lapses in employee communication or member service.
  • Understands and complies with federal and state regulations relating to financial products and services as well as policies and procedures and regulations pertaining to the Bank Secrecy Act (BSA).
  • Takes a proactive approach to learning new credit union systems and processes.
  • Maintains a professional image and engages as a positive team member.
  • Completes all required training. Follows all security procedures and processes, including but not limited to, BSA regulations, including completing CTR and SAR reports when applicable.
  • All other duties as assigned.

Qualifications:

  • A minimum of one (1) year of experience interaction with customers and cash handling or an equivalent role or work experience.

Bonus points if you have: 

  • Experience in the financial services industry.

What you'll bring:

  • Ability to perform in an environment with frequent changes and competing demands.
  • Open to feedback and respond with professionalism and dignity delivering information to members and co-workers.
  • Ability to continuously learn and maintain knowledge of credit union system's, processes, and compliance requirements.
  • Ability to learn how to timely problem solve and make decisions relevant to role and experience.
  • Ability to embrace and promote a positive, collaborative work environment.
  • Ability to role model our core values.
  • Maintain confidentiality with minimal supervision.

Total Rewards:

This position is eligible for benefits. Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Includes an option for Medical, Dental, and Vision insurance to be paid at a 100% by company for the employee only coverage. We also offer Health Care FSA (HCFSA), Health Savings Account (HSA) with employer contributions, and Dependent Care FSA (DCFSA). Employees also have access to Life and AD&D insurance. Part-time employees will accrue time off on the same schedule as full-time employees with the accruals pro-rated based on their scheduled FTE and the following guidelines. Employees also receive 11 paid holidays throughout the calendar year, 1 floating holiday, 16 hours of self-care time, and 16 hours of volunteer time (may be prorated based on hire date in the initial calendar year).

All benefits except 401k start the first of the month after 30 days of employment. Employees become eligible to contribute to 401k on the first of the month following 60 days of employment.

  • Part-Time Member Service Specialist

    1 month ago

    Aberdeen, United States TwinStar Credit Union Full time

    Applicants are encouraged to apply by November 18th, 2024. Aberdeen, WA  Pay Range: The full Pay Range is $19.73-$29.59 We provide an additional $2.00 per hour bilingual differential for those employees who can support our members' financial needs effectively in a second language; subject to verification of strong grasp of financial terms utilizing...

  • Part-time Delivery Specialist

    6 days ago

    CA, United States United Parcel Service Full time

    About this roleWe are seeking a highly motivated and detail-oriented Part-time Delivery Specialist to join our team. As a Part-time Delivery Specialist, you will be responsible for delivering packages throughout your community under your own steam.Key responsibilitiesLifting up to 70 poundsA driver's license in the state you liveNo experience necessaryLegal...

  • Member Service Specialist

    4 weeks ago

    Manhattan, KS, United States kstate CREDIT UNION Full time

    *Member Service Specialist *Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.*Who we are looking for:*We at kstate CREDIT UNION, are seeking a Member Service Specialist to join our ever-growing team. If you are someone who would describe themselves as a go-getter, team player, and problem...

  • Member Support Specialist

    5 months ago

    Los Angeles, CA, United States One Medical Full time

    About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...

  • Specialist I

    3 days ago

    Ewa Beach, HI, United States Child & Family Service Full time

    Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help...

  • Senior Accounting Professional

    1 week ago

    GA, United States Your Part-Time Controller, LLC Full time

    OverviewYour Part-Time Controller, LLC, is a national leader in providing outsourced accounting services to nonprofit organizations.We are seeking a dedicated and personable Staff Accountant to join our team. As a member of our team, you will have the opportunity to work with multiple clients virtually and on-site.About the RoleThis position offers promotion...

  • Payroll Specialist

    4 days ago

    Warwick, RI, United States 804 Technology Full time

    Are you seeking a part-time opportunity as a Payroll Specialist? Then 804 Technology may have the perfect job for you! We are currently assisting a client in Warwick, RI with hiring a Payroll Specialist for a part-time position, approximately a 6 to 8 week period (could extend beyond that). The job description is listed below and please email resumes for...

  • Mental Health Therapist

    4 weeks ago

    Bellevue, WA, United States Marion County Full time

    New applicants are encouraged to submit applications as soon as possible as this recruitment may close at any time without further notice. Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Marion County Health and Human Services is in search of an experienced clinician to work with...

  • Diagnostic Imaging Specialist Part-Time

    1 week ago

    MI, United States DMC Harper UniversityHutzel Women's Hospital Full time

    At DMC Harper University/Hutzel Women's Hospital, we are seeking a skilled Diagnostic Imaging Specialist to join our team on a part-time basis. As a valued member of our radiology department, you will play a critical role in providing exceptional patient care and contributing to the delivery of high-quality diagnostic imaging services.The ideal candidate...

  • Automotive Parts Sales Specialist

    4 days ago

    Aberdeen, Maryland, United States Preston Automotive Group Full time

    Job OverviewWe are seeking an experienced and skilled Automotive Parts Sales Specialist to join our team at Preston Automotive Group. This role is responsible for providing exceptional customer service and ensuring the efficient operation of our parts department.Estimated Salary: $45,000 - $65,000 per yearKey Responsibilities:Front Counter Sales: Assist...

  • Part-Time Payroll Specialist TX

    2 weeks ago

    San Antonio, TX, United States Creative Financial Staffing Full time

    Part-Time Payroll Specialist Location: Downtown San AntonioPart time: 15-25 hours a week$25-29 an hourFlexible Schedule!Our client is a leader in their industry, dedicated to delivering high-quality services and projects. We are currently seeking a skilled Payroll Specialist with construction industry experience to join the team.Part-Time Payroll Specialist...

  • Part-Time HR Specialist

    1 month ago

    , SC, United States US Engine Valve Full time

    Job Title: Part-Time HR Specialist Location: 7039 SC-11, Westminster, SC 29693 Hours: 20-30 hours per week Pay: $20/hr Position Overview We are seeking a detail-oriented and organized HR Administrative Assistant to join our team on a part-time basis. In this role, you will support various HR functions and administrative tasks, helping to ensure smooth and...

  • Part Time Physical Therapist Specialist

    1 week ago

    Aberdeen, Maryland, United States Drayer Physical Therapy Full time

    We are seeking a skilled Part-Time Physical Therapist to join our team in Aberdeen, MD.About Drayer Physical TherapyAs a leading provider of physical therapy services, we offer a wide range of treatments including Active Release Technique, Arthritis Management, and Concussion Management. Our team of experts is dedicated to providing high-quality care and...

  • Full or Part-Time Customer Service Team Member 47

    4 days ago

    Bloomington, IN, United States Crew Carwash Full time

    Job Description: Full or Part-Time Customer Service Team Member 47 3430 W 3rd St, Bloomington, IN 47404, USA Req #77 Sunday, September 22, 2024 At Crew Carwash, our Purpose is to "Create Smiles and Lifetime Customers." As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work and...

  • Full or Part-Time Customer Service Team Member 55

    4 days ago

    Indianapolis, IN, United States Crew Carwash Full time

    Job Description: Full or Part-Time Customer Service Team Member 55 111 W 38th St, Indianapolis, IN 46208, USA Req #67 Tuesday, November 26, 2024 At Crew Carwash, our Purpose is to "Create Smiles and Lifetime Customers." As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work and...

  • Part-time Package Delivery Representative

    1 week ago

    FL, United States United Parcel Service Full time

    SUMMARYDeliver packages and supplies to customers in a timely and efficient manner as a member of our team. This part-time position requires a valid driver's license and a reliable vehicle. The ideal candidate will be comfortable working in a fast-paced environment, have excellent communication skills, and be able to lift up to 70 pounds.RESPONSIBILITIES•...

  • Part-Time Data Entry Specialist

    4 days ago

    Philadelphia, PA, United States FALL BRIDGE CONSTRUCTION Full time

    We are seeking a detail-oriented and motivated remote Part-Time Data Entry Specialist to join our team. Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. As a Data Entry Specialist, you will be responsible for accurately and efficiently inputting and managing data into our systems,...

  • Part-Time AP Specialist

    4 weeks ago

    Portland, OR, United States CV Resources Full time

    A rapidly growing educational institution has partnered with CV Resources on the search for a temporary Part-Time AP Specialist to support their finance team! This role involves processing invoices, managing vendor payments, and maintaining the AP email inbox. You'll ensure accurate financial processing, working closely with the Accounting Manager and...

  • Part-Time HR Specialist

    3 weeks ago

    Pendleton, SC, United States US Engine Valve Careers Full time

    Job Title: Part-Time HR Specialist Location: 7039 SC-11, Westminster, SC 29693 Hours: 20-30 hours per week Pay: $20/hr Position Overview We are seeking a detail-oriented and organized HR Administrative Assistant to join our team on a part-time basis. In this role, you will support various HR functions and administrative tasks, helping to ensure smooth and...

  • Part-Time HR Specialist

    4 weeks ago

    Westminster, SC, United States US Engine Valve Careers Full time

    Job Title: Part-Time HR Specialist Location: 7039 SC-11, Westminster, SC 29693 Hours: 20-30 hours per week Pay: $20/hr Position Overview We are seeking a detail-oriented and organized HR Administrative Assistant to join our team on a part-time basis. In this role, you will support various HR functions and administrative tasks, helping to ensure smooth and...