Department Manager

2 days ago


New Orleans LA United States The J. M. Smucker Company Full time

Your Opportunity as the Department Manager

Location: New Orleans, LA - Gentilly manufacturing plant

Work Arrangements: 100% on-site

  • Typical schedule: Monday - Friday, 6:00 AM - 3:30 PM
  • Willingness to work off shift (including nights, weekends, and/or holidays), extended hours, and flow to the work as needed

Reports to: Operations Manager

In this role you will:

  • Lead a team of employees to deliver key business results through providing direction on production goals, technical improvement, and various projects related to the operation
  • Primary responsibilities include (but are not limited to) developing scopes of work, people management and development, and managing the department’s budget and cost controls
  • Develop & deliver Department Master plan and manage the daily results of the work – includes equipment layout, team design/staffing, results management
  • Optimize the work in the department and drive toward zero defects
  • Act as a coach and facilitator to the team in areas such as people management, problem solving and decision making
  • People Management—including skill development, career development, performance management, and employee issue resolution
  • Develop and implement improvement projects and drive completion through the team, ensuring Operational Excellence
  • Set leadership standards for safety, quality, and sanitation - ensure department's compliance
  • Ensures that essential business information and general expectations are clearly communicated and understood by all members of the team
  • Can lead a multidisciplinary team to successfully execute departmental expectations
  • Builds organizational capabilities and eliminates losses using Operational Excellence methodology
  • Role model our Basic Beliefs, Our Commitment to Each Other, and Emotional Intelligence to build resonance
  • Maintains a customer focused relationship with Technical Service Organization (TSO)

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

  • A bachelor's degree
  • A minimum of 3 years of prior manufacturing operational experience
  • A minimum of 3 years of people management experience

Additional skills and experience that we think would make someone successful in this role:

  • An Engineering degree
  • Prior food or food safety experience
  • Prior process, food process, or coffee experience
  • Prior experience managing people and/or teams in a high-performance work environment
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