Test Centre Administrator-Boston

3 days ago

Boston MA United States Pearson Full time

Our Organisation Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.

Pearson VUE is now hiring for a Test Centre Administrator to join our successful team in Boston.

Your Opportunity

  • This is a permanent position.
  • You will be required to work a minimum of 10 hours per month.
  • The pay rate is £12.77 per hour, paid to you at the end of every month.

As a Test Centre Administrator, you will support various test-taking candidates visiting our Pearson VUE Test Centres to complete their exams. You will be responsible for providing secure exam delivery while offering exceptional customer service in a comfortable, friendly environment.

Your Responsibilities

  • Welcome, greet and check-in customers/test-taking candidates.
  • Comply with all exam testing security and procedures and follow company policies using careful judgment.
  • Verify customer/candidate personal identification documents and explain the exam testing process/rules.
  • Proctor/invigilate candidates while they are completing their exam/test.
  • Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
  • Perform housekeeping duties, such as vacuuming floors and sanitizing keyboards/workstations after each candidate has finished their exam/test.

Our ideal applicant will be a true team-player with availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night, and weekends, therefore we require a colleague who is flexible.

Our Successful Applicant

We are looking for a friendly and professional team-player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, and Outlook) is an advantage.

You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail. You should be able to sit for long periods and escort candidates to and from the exam/testing room.

Our Recruitment Process

This is an essential role, so please apply now Complete and submit your application as soon as possible directly on our Pearson Careers website.

What to expect from Pearson

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We are committed to building a workplace where talent can learn, grow, and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing

Job: GENERAL BUSINESS OPERATIONS

Organization: Assessment & Qualifications

Schedule: PART_TIME

Workplace Type: On-site

Req ID: 16983

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