Director Medical Staff Services
1 day ago
Primary City/State: Phoenix, Arizona
Department Name: Medical Staff Svcs-Hosp
Work Shift: Day
Job Category: Clinical Support
Banner – University Medical Center Phoenix — recently ranked among U.S. News & World Report 's top-50 hospitals nationally for specialty care areas including geriatrics, nephrology and urology — is one of Arizona's leading hospitals for medical care, treatment and recovery. As an academic medical center focused on clinical excellence, research and teaching, the goal of the entire team is focused on ensuring patients and their families receive the very best care from top-notch medical experts.
This position manages, directs and supports Banner University Medical Center - Phoenix medical staff operations and provides leadership and oversight for peer review, credentialing, and other required medical staff functions. Works with facility's C-suite to align relationships and organizational strategies with medical staff leadership.
Location: Banner University Medical Center Phoenix - 1111 E McDowell Rd, Phoenix, AZ 85006
Schedule: Exempt position Mon-Fri
POSITION SUMMARY
This position manages, directs and supports the facility’s medical staff operations and provides leadership and oversight for peer review, credentialing, and other required medical staff functions. Works with facility's C-suite to align relationships and organizational strategies with medical staff leadership.
CORE FUNCTIONS
- Manages all aspects of the medical staff organization to ensure compliance with bylaws, rules and policies regarding credentialing, peer review, performance improvement, and continuous survey readiness for Joint Commission, CMS, state, EMTALA, and all regulatory compliance.
- Identifies, represents and seeks solutions to the positions and concerns of the medical staff and facilitates processes that promote the physician's medical practices at the facility. Promotes and maintains positive professional relationships with medical staff and hospital administration through problem identification and resolution. Partners with the quality department to ensure that principles of process improvement are utilized within the medical staff organization.
- Designs and prepares long-range goals for department and assists in designing strategies for medico-legal issues. Creates and implements processes and programs to facilitate goals of the department and program. Provides data for needs assessment for community outreach service areas.
- Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training, and personnel evaluations. Develops work goals and objectives for the department in accordance and alignment with company goals; provides leadership, measures, feedback, and motivation for staff achievement of departmental goals.
- Develops and oversees the department budget in conjunction with corporate goals and objectives. This position is accountable for meeting annual budgetary goals.
- This position provides direction and oversight of medical and allied health staff within a hospital. Areas of responsibility are under strict regulatory guidelines and requirements that require consistent monitoring for compliance and minimization of risk. Requires coordination of activities with other medical staff departments throughout the organization. Routinely interfaces with medical staff leadership, physicians, legal counsel, organization and hospital administration, regulatory agencies and internal and external healthcare entities. High degree of personal interaction with customers.
MINIMUM QUALIFICATIONS
Must possess a strong knowledge of hospital organizations, policies, rules and regulations, regulatory agency guidelines and standards, as normally obtained through the completion of a bachelor’s degree in healthcare administration or related field. Requires Certified Professional Medical Services Management (CPMSM) certification. Must possess a strong understanding of medical staff operations as typically demonstrated with a minimum of 7 years management experience in a medical staff services setting. Requires demonstrated abilities and experience in conflict resolution, high-level problem solving, and decision-making. Requires extensive experience interacting with physicians in highly sensitive situations. Requires astute judgment in human relations skills to interface and communicate in an articulate manner with medical staff, administrators, legal counsel and hospital personnel. Must possess strong verbal and written communication skills. Requires the ability to work with common office software and equipment.
PREFERRED QUALIFICATIONS
Master’s degree preferred. Additional related education and/or experience preferred.
EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
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