Expert Services Consultant
2 days ago
About Logik.io
Are you driven to innovate? Are you energized by the excitement of building a high-growth startup with winning technology and proven product-market fit? Are you looking to join a team of A-players who keep customers first and take their work – but not themselves – seriously?
Logik.io was founded in 2021 by the “godfathers of CPQ” – our CEO Christopher Shutts and our Executive Chairman Godard Abel, who together co-founded BigMachines, the first-ever CPQ technology vendor, in the early 2000s. Today, we’re reimagining what CPQ can and should be with our composable, AI-enabled platform that provides advanced configuration, transaction management, guided selling, and more.
We’re a well-funded and fast-growing startup disrupting the CPQ space, with founders that created the category and a platform that’s pushing boundaries in configure-price-quote and complex commerce.
We make the rules in CPQ, now come join Logik.io and rewrite the rules of your career.
About the Role
Reporting directly to the VP of Partner Enablement, this role helps our customers maximize the value of our product both by making sure the implementation partners have everything they need and advising the clients directly. This person will have the unique opportunity to help shape and scale our partner enablement and expert services strategy from the ground up.
The person who will excel in this role will be someone with a technical background who likes using facts and data to solve problems and is able to package abstract concepts so that they are easily understood. Initially, this job will be very tactical, so to be successful, this person will need to be scrappy and creative to get the job done.
Key Responsibilities
- Learn the Logik.io product well enough to answer questions about functionality, data model, and leading practices.
- Ensure that implementation partner questions are answered quickly, accurately, and completely. This will frequently involve finding the right person and then packaging the answer for communication back.
- Advise clients directly on software functionality and implementation best practices. This will involve working directly with smaller clients and assisting on a larger team for larger clients.
- Communicate any issues back to product management and accurately communicate the problem, impact, and opportunity to facilitate roadmap development.
- Mentor junior resources as the team expands over the next 12 months.
About You
- A technical background (computer science, engineering, mathematics, economics, finance).
- Software implementation or other project experience is a plus.
- A great communicator and collaborator.
- Creative and scrappy- willing to think outside the box to achieve goals and get stuff done.
- Goal oriented- motivated by reaching objectives and helping the company grow.
- Strategic thinker, tactical doer- someone who can think big, but isn’t afraid to dig in and do the work.
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