Human Resources Director

3 days ago

Arlington VA United States American Alarm & Communications Full time

HR Director – Hands-On Role

About the Company:

Join New England’s largest independent security systems integration and monitoring company that has been in business for over 50 years Our mission has remained the same: to provide the best possible security technology and customer service to protect homes and businesses across New England.

Company - American Alarm

About the Role:

American Alarm is seeking an experienced, hands-on HR Director to join our team. Working closely with the CFO on all HR and payroll matters, candidates must have outstanding people skills. This role requires a seasoned HR professional capable of leading and executing HR functions to support the company's goals. The ideal candidate will have a deep understanding of all HR disciplines and a proven track record of implementing effective HR practices.

Responsibilities:

  • Employee Relations - Serve as the first point of contact for employee concerns and inquiries. Investigate and resolve employee complaints, conflicts, and issues in a fair and timely manner.
  • Coaching - Provide coaching and support to managers on handling employee relations matters effectively.
  • Recruitment/Hiring - Manage innovative recruitment process and resources and oversee the onboarding and orientation process.
  • Payroll - Overseeing and supervising payroll administration in ADP Workforce Now Software.
  • Benefits – Plan administrator for benefit plans, annual benefit plan renewals, Open enrollment, audits. Plan administrator for 401k Plan. Employee Leave administrator.
  • Compliance – Consistently track all Federal and State law changes that impact the organization. Deep knowledge of MA employment law required; knowledge of RI, CT, and NH laws highly preferred. Ability to create policies and procedures in compliance with applicable laws.
  • Discipline and Termination – Responsible for overseeing discipline and termination situations of employees, including guiding managers in the process. Also responsible for performing exit interviews.
  • Training – Oversee the training and development program for the company, including career pathing programs for employees.
  • Performance – Lead the annual performance review cycle, including training managers on proper review techniques.
  • Strategy - Partner with management to support strategic and operational HR initiatives. Manage department budget.
  • Loss Prevention administration and renewal including General Liability, Cyber Insurance, Workers Comp, and Property Insurance.
  • Safety – Enhance safety and wellness programs. Manage workers compensation program.
  • DEI – Oversee the company-wide DEI initiatives.
  • Other duties as assigned by management.

Requirements:

  • 10 years of HR/Payroll experience with increasing responsibility. Experience working with employees working on-the-road preferred.
  • Bachelor’s degree or equivalent experience; SHRM CP/SCP and/or HRCI PHR/SPHR certification preferred.
  • Extremely knowledgeable about Federal and New England State laws.
  • Effective Communicator with Strong Interpersonal Skills.
  • Highly proficient in Microsoft Office.

As an equal opportunity employer, American Alarm is committed to a diverse workforce and is also committed to a barrier-free employment process.

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