Care Advisor Nurse Call Center

7 days ago


Virginia Beach VA United States Patient First Full time

*Sign-on Bonus*

Apply below after reading through all the details and supporting information regarding this job opportunity.

Patient First is accepting applications for Care Advisor Nurse-Call Center in the Tidewater area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.

*The responsibilities of the job include, but are not limited to, the following:*
* Performing comprehensive telephonic patient assessment and following all Patient First Policies and Procedures;
* Following established clinical protocols/guidelines and providing appropriate patient instructions according to urgency of calls;
* Complete documentation of all communication with patients, physicians, staff, employer, or insurance companies in the patient medical record;
* Uses, protects, and discloses patient Protected Health Information (PHI) in accordance with Heath Insurance Portability and Accountability act (HIPAA) standards;
* Expediting emergency calls as needed;
* Helping develop new members of the nurse call center.

*Minimum education and professional requirements include, but are not limited to, the following:*
* High school graduate or equivalent;
* State license as a registered nurse in good standing;
* Clinical experience with Patient First a plus;
* Utilization review and call center experience a plus;
* Computer skills and experience with Microsoft Word and Excel (required);
* Ability to work in a team-oriented environment that requires strong oral, written and interpersonal communication, problem solving, facilitation and analytical skills.

Patient First is an equal opportunity employer offering an excellent benefits package and competitive salary. #INDLP

Job Type: Full-time

Medical Specialty:
* Urgent Care

Ability to Relocate:
* Virginia Beach, VA 23462: Relocate before starting work (Required)

Work Location: In person



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