Engineering Excellence Director, Software Engineering

1 day ago

San Francisco CA United States salesforce.com, inc. Full time
Engineering Excellence Director, Software Engineering

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category: Software Engineering

About Salesforce:

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Are you interested in shaping a highly effective engineering organization? Are you excited about the opportunity to influence others? Are you using data to drive quality and security forward? If your answer is yes, this is your opportunity to join our innovative and dynamic Technology team at Salesforce.

As an Engineering Excellence leader (Director of Engineering), you will analyze a wide range of quality and security metrics across a number of teams. You will design and implement a strategy for teams to continuously improve our use of quality and security principles and practices. You will help teams inspect, adapt, deliver, and mature. You will demonstrate your quality approach and coaching expertise to facilitate the process and partner with internal customers within the Technology organization. Our business unit guarantees the delivery of trusted products through common services, engineering platforms, and guardrails. We standardize infrastructure and development lifecycle capabilities to make #1 AI CRM innovation easy and secure-by-default. We ensure our environments are secure with identity, data, network, and systems common controls.

Our Engineering excellence group supports our scrum teams with industry-leading technology, standard methodologies, and operational excellence. We seek a leader accountable for our software quality and trust outcomes. The leader uses an analytical approach to drive the quality processes for our entire business unit, collaborates with engineering and product teams to reduce toil, and strengthen the quality outcome of the development processes. The leader defines and promotes industry standard methodologies and uses trends and early warning signs to course correct quickly.

Key goals:

  1. Scale the execution of 'Engineering and Operational excellence' charter across a 1000+ member organization.
  2. Analyze various quality and trust (Security) signals across 100+ scrum teams to identify improvement opportunities.
  3. Enable our teams to meet our security commitments, including SLAs for vulnerability and bug remediation, to ensure known security risks are addressed quickly.
  4. Collaborate with key partners and optimize development processes and systems to achieve better results.
  5. Be accountable for our Cloud's Quality practices and Trust outcomes.
  6. Use different levels of coaching to support our scrum teams.
  7. Show own impact by using metrics.
  8. Create, launch, and facilitate collaborative Quality Working groups.

Minimum Requirements:

  • 10+ years of working experience in technology organizations.
  • 2+ years of experience running large transformational programs cutting across teams.
  • Good understanding of 'Information security' principles and practices.
  • Hands-on experience applying Quality methodologies within many development teams.
  • Excellent presentation and training skills.

If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form.

Posting Statement:

At Salesforce, we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $223,000 to $323,400. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

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