Store Protection Specialist
2 days ago
Our values start with our people, join a team that values you
We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
- Success. Our winning team pursues excellence while learning and evolving.
- Career growth. We develop industry leading talent because Ross grows when our people grow.
- Teamwork. We work together to solve the hard problems and find the right solution.
- Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating 'command' presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.
ESSENTIAL FUNCTIONS:Maintaining Safe & Secure Environment:
- Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
- Provides visible 'command' presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
- Removes clutter and ensures safe, clear egress to emergency exits.
- Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
- Treats all Customers and Associates with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
- Other duties as assigned to support Loss Prevention initiatives.
- Represents and supports the Company brand at all times.
- Maintains a professional appearance, in accordance with Company dress code.
- Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
- Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
- Adheres to Company policy for external theft response.
- Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
- Observes and validates proper checkout procedures for Customers and Associates.
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
- High School education or equivalent required, AA degree preferred.
- One year retail supervisor experience or similar training preferred.
- One year loss prevention/security training preferred.
- Active Security Guard License preferred.
- Ability to work effectively in a fast-paced environment.
- Strong communication skills.
- Demonstrated ability to build and maintain relationships with the Store team.
- Excellent Customer service skills.
- Proven ability to effectively resolve conflict.
- Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.
- Consistent timeliness and regular attendance.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
- Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
- Certain assignments may require other qualifications and skills.
None
DISCLAIMER:This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $14.50-$15.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
#J-18808-Ljbffr-
Store Protection Specialist
4 weeks ago
Clackamas, OR, United States Ross Stores Full timeOur values start with our people, join a team that values you! We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and...
-
Store Counter Sales
3 months ago
Kaneohe, HI, United States Genuine Parts Company Full timeWe are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear and motor...
-
Store Manager
2 months ago
Kaneohe, HI, United States Genuine Parts Company Full timeJob DescriptionDo you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the...
-
Store Manager
3 months ago
Kaneohe, HI, United States Genuine Parts Company Full timeJob DescriptionDo you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the...
-
Store Protection Specialist
2 months ago
Tukwila, WA, United States Ross Stores Full timeOur values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...
-
Store Protection Specialist
3 months ago
Burien, WA, United States Ross Stores Full timeOur values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...
-
Store Protection Specialist
3 months ago
Vancouver, WA, United States Ross Stores Full timeOur values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...
-
Store Protection Specialist
3 months ago
Albuquerque, NM, United States dd's Discounts Stores Full timeOur values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...
-
Store Protection Specialist
6 months ago
Huntsville, AL, United States Ross Stores Full timeOur values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...
-
Protection Specialist
2 weeks ago
Kaneohe, Hawaii, United States SCI Full timeCompany OverviewWe celebrate lives and our associates are at the heart of it.Our Mission:To create a culture where everyone feels valued and celebrated.SalaryThe estimated salary for this role is $45,000 - $55,000 per year.Job DescriptionAs a Protection Specialist, you will be responsible for ensuring the safety and security of our associates and...
-
Store Protection Specialist
6 months ago
Dublin, CA, United States Ross Stores Full timeOur values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...
-
Store Protection Specialist
6 days ago
San Diego, CA, United States dd's Discounts Stores Full timeOur values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...
-
Store Counter Sales
1 week ago
Kaneohe, United States Genuine Parts Company Full timeWe are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear and motor...
-
Asset Protection Specialist
3 days ago
San Diego, CA, United States The Home Depot Full timeJob Description Position Purpose: The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft...
-
Store Protection Specialist
2 days ago
Los Angeles, CA, United States Sofeigroup Full timeThe SOFEI Group, Inc. (4723)To: Employment CounselorDate: 03/27/2024 is now hiring! Store Protection Specialist Number of Openings: 1 Salary Range: $11.00+ per hourEmployment Status: Part-time Our values start with our people; join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores and a strong track record...
-
Store Counter Sales
1 week ago
Kaneohe, United States Genuine Parts Company Full timeWe are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear and motor...
-
Store Counter Sales: Retail Associate
2 weeks ago
KANEOHE, United States Genuine Parts Company Full timeWe are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear and motor...
-
Store Manager
3 months ago
Kaneohe, United States Genuine Parts Company Full timeJob DescriptionJob DescriptionDo you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts...
-
Store Manager
1 week ago
Kaneohe, United States Genuine Parts Company Full timeJob DescriptionDo you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the...
-
Store Manager
1 week ago
Kaneohe, United States Genuine Parts Company Full timeJob DescriptionDo you have a passion for leading others, driving growth and profits Perhaps you have a background in automotive, fleet, heavy equipment, dealership or retail industry If the answer is yes, we have the perfect opportunity for you. We are seeking an experienced, energetic and driven Store Manager to join our growing auto parts team. This is the...
