Operational Change Manager – Maximo Upgrade Project

2 weeks ago


ST Louis MO United States Softworld, a Kelly Company Full time

Job Title: Operational Change Manager – Maximo Upgrade Project

Location, Saint Louis, MO, 63103

Employment Type: Full-Time Contractor (Nov 2024 - Sept 2025)

Onsite Requirement: 3-4 days/week

Summary:

The Operational Change Manager will oversee the change management for the Maximo upgrade, ensuring smooth adoption by all users. The role focuses on strategy development, stakeholder engagement, communication, and training to minimize disruption. When change management tasks are light, responsibilities may include project management or business analysis.

Responsibilities:

  • Develop and implement a change strategy to drive user adoption and proficiency.
  • Engage stakeholders, act as liaison between technical teams and users.
  • Conduct impact assessments, readiness checks, and recommend mitigations.
  • Create and execute communication plans and oversee training efforts.
  • Manage risks related to change resistance; monitor and address user concerns.
  • Define success metrics, report progress, and support post-go-live activities.

Qualifications:

  • Bachelor’s in Business, IT, or related field.
  • 5+ years in change management (EAM systems preferred, especially IBM Maximo).
  • Strong communication, leadership, and stakeholder engagement skills.
  • Certifications in change management (e.g., Prosci, ACMP) preferred.
  • Knowledge of utility operations, asset management, and project management tools.



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