Quality Assurance Manager

3 days ago

Palm Harbor FL United States ResCare Community Living Full time
Our Company

ResCare Community Living

Overview

The Quality Assurance Manager (QAM) position is focused on maintaining local compliance with State, Federal and BrightSpring Health requirements. The QAM provides leadership oversight to operations in meeting their goals and ensure safety and satisfaction for individuals supported.

Responsibilities

  • Maintains knowledge of operation's regulatory, accreditation, and company requirements.
  • Implements and monitors operational systems/processes to ensure compliance with policies and procedures and adherence to requirements to ensure quality of service delivery and compliance with requirements.
  • Conducts operation reviews, including, but not limited to Site Reviews, Record Reviews and review of other quality monitoring and improvement activities.
  • Completes documentation of operational review activities thoroughly and timely.
  • Prepares detailed summary reports of quality assurance findings related to operational reviews.
  • May serve as the contact person for external regulatory reviews, in the absence of the Executive Director.
  • Serves as record keeper for all State/Federal Survey documentation, coordinates/ implements corrective action as necessary, and ensures company reporting requirements are met.
  • Works with Executive Director and leadership team to develop and implement Quality Improvement Plans as needed.
  • Serves as a leader in the development and implementation of the operation's improvement planning initiatives and outcomes achievements.
  • Develops and implements internal quality practices under the direction of the Executive Director.
  • Provides recommendations to leadership about needed actions to improve quality
  • Communicates effectively with management and staff, using good judgment and diplomacy
  • Provides reports to operation leadership regarding the status of program performance
  • Provides input, training, and support to other service delivery team members in efforts to prioritize quality and reduce risk.
  • Reviews satisfaction survey data regularly, identifies trends and makes recommendations as indicated for improvement.
  • Coordinates investigations and ensures compliance with deadlines. Conducts investigations (as assigned) and completes investigation reports consistent with company guidelines.
  • Oversees the Critical Incident Reporting and Mortality Review processes
  • Serves as Chair of the operation's Quality & Safety Committee, and participates in other committees as assigned
  • Serves as a leader in coordinating internal activities to prepare and maintain external accreditation standards.
  • Maintains certification for company signature programs (YSIS, Site Reviewer, QIDP, etc.)
  • Supervises entry level QA position, if applicable
  • Performs other duties as assigned
  • Travel Required within designated service sites

    Qualifications

    • Bachelor's Degree* in human services or related experience and minimum of 2 years working with foster care families and children
    • Valid Driver's license in good standing with current automobile insurance
    • Two years case management and supervisory experience preferred
    • Knowledge and experience with quality assurance systems, quality control and/or performance monitoring within a residential services field preferred.
    • Familiar with applicable federal, state and local laws and regulations
    • Accustomed to complex, fast-pace and confidential work environment
    • Excellent written and verbal communication skills
    • Demonstrated computer skills, able to use various software programs for correspondence, reports, statistical compilation and analysis, and database access.
    • Ability to work flexible hours

      About our Line of Business

      ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visit www.rescarecommunityliving.com . Follow us on Facebook and LinkedIn .

      Salary Range

      USD $30.00 / Hour

  • Quality Assurance Manager

    2 weeks ago

    Delray Beach, FL, United States GCR Professional Services Full time

    Quality Assurance Manager You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. (Job is located in the Delray Beach area, zip code 33444) U.S. Citizenship required. Job Duties: Responsible for leading the Quality and Inspection Team at the facility in developing and maintaining a system...

  • Quality Assurance RN

    3 weeks ago

    Titusville, FL, United States Parrish Healthcare Full time

    Quality Assurance RNDepartment: PMG Specialty Care Schedule/Status: 8:00am-5:00pm; Full Time Standard Hours/Week: 40 Location: Titusville, Port St. John General Description: The Quality Assurance Nurse shall fulfill our mission to provide Healing Experiences for Everyone all the Time; organize, schedule, and complete medical record reviews necessary...

  • Quality Assurance RN

    4 weeks ago

    Titusville, FL, United States Parrish Healthcare Full time

    Quality Assurance RNDepartment: PMG Specialty Care Schedule/Status: 8:00am-5:00pm; Full Time Standard Hours/Week: 40 Location: Titusville, Port St. John General Description: The Quality Assurance Nurse shall fulfill our mission to provide Healing Experiences for Everyone all the Time; organize, schedule, and complete medical record reviews necessary...

  • Senior Quality Assurance Automation Specialist

    6 days ago

    Palm Harbor, Florida, United States Geographic Solutions Full time

    Job OverviewWe are seeking a skilled Quality Assurance Automation Specialist to join our team at Geographic Solutions. This role is ideal for individuals with experience in software development, testing, and quality assurance.About the RoleThis position involves designing, developing, and implementing automated testing scripts using Telerik Test Suite. The...

  • Quality Assurance Manager

    4 weeks ago

    Atlanta, GA, United States DSJ Global Full time

    Quality Assurance Manager Location: Atlanta, GAWorking situation: OnsiteLevel: Manager - People LeaderOur client, a successful food and beverage company producing regulated food products is looking to add to their Quality department! The Quality Assurance Manager will lead the Quality department's QA/QC supervisors and dotted line technicians. The successful...

  • Quality Assurance Manager

    4 weeks ago

    Lincoln, NE, United States Universal Pure Full time

    At Universal Pure, we’re dedicated to giving people everywhere safe, fresh, and delicious food to eat and drink. We provide high-pressure processing (HPP), value-added services and cold storage for our partners in the food industry. We are focused on safety and driven by service.7:00am- 4:00pm Mon-Fri, with flexibility to work weekends. Supervisors must...

  • Quality Assurance Manager

    4 weeks ago

    Reno, NV, United States Greven Executive Search Full time

    Quality Assurance ManagerWe are searching for a Quality Assurance Manager for a food manufacturing plant. This roles oversees all plant Food Safety and Quality programs and systems for the plant. Quality Assurance training and cultural development for the plant. Works cross-functionally with all departmental managers and the plant senior leadership team on...

  • Quality Assurance Manager

    4 weeks ago

    Youngstown, OH, United States Judge Direct Placement Full time

    The Judge Group is seeking a Quality Assurance Manager in Youngstown, OH area. The qualified individual will ensure consistent production of quality, safe product by following government and corporate guidelines. They will supervise all Quality Assurance associates. The QA Manager will perform all jobs safely, accurately and efficiently to improve and...

  • Quality Assurance Manager

    4 weeks ago

    Allendale, NJ, United States LHH Full time

    Are you an experienced QA professional with a passion for food safety and compliance? We’re seeking a Quality Assurance & Food Safety Manager to lead and strengthen our client's food safety and quality assurance processes. In this role, you’ll play a key role in ensuring food safety, quality standards, and regulatory compliance across our production.Key...

  • Quality Assurance Manager

    4 weeks ago

    Durant, OK, United States Eagle Tech Consultants Full time

    Position Overview: As the Quality Manager at Eagle Tech Consultants, you will be responsible for maintaining and improving the overall quality of our services and products. You will work closely with our team of engineers, developers, and project managers to ensure that quality standards are met throughout the entire project lifecycle. This role requires...

  • Quality Assurance Manager

    4 weeks ago

    Scottsdale, AZ, United States CNA National Full time

    Position Summary The Quality Assurance Manager manages the team responsible for the quality assurance of applications, data, processes, and systems ensuring that engineering activities are executed without defects, documented, meet functional/non-functional requirements, and conform to CNA National’s Systems Development Life Cycle (SDLC) requirements....

  • Quality Assurance Manager

    4 weeks ago

    Louisville, KY, United States DSJ Global Full time

    Quality Assurance ManagerJob Summary:The Quality Manager will oversee and manage all quality assurance and control activities within the production facility, ensuring that meat and protein products meet both internal and external quality standards. This includes managing USDA regulations, conducting audits, and leading continuous improvement initiatives...

  • Quality Assurance Manager

    4 weeks ago

    Savannah, GA, United States CAMP Systems International, Inc. Full time

    OverviewCAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and...

  • Quality Assurance Technician

    3 weeks ago

    Tampa, FL, United States FLUENT Full time

    ROLE SUMMARY A Quality Assurance Technician is responsible for assuring consistent production quality by developing and enforcing good manufacturing practice (GMP) systems, validating processes, performing audits, handling system improvements and providing documentation. KEY RESPONSIBILITIES • Assures consistent quality of production by developing and...

  • Quality Assurance Technician

    3 weeks ago

    Tampa, FL, United States FLUENT Full time

    ROLE SUMMARY A Quality Assurance Technician is responsible for assuring consistent production quality by developing and enforcing good manufacturing practice (GMP) systems, validating processes, performing audits, handling system improvements and providing documentation. KEY RESPONSIBILITIES • Assures consistent quality of production by developing and...

  • Senior Internal Audit Quality Assurance Manager

    5 hours ago

    Miami, FL, United States Visa Full time

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Quality Assurance Manager

    2 weeks ago

    Greenville, AL, United States Onin Staffing Full time

    Job Description This is an amazing opportunity for a quality assurance professional to enjoy competitive pay, leadership roles, and radically affordable health insurance after 30 days.- Competitive pay rates- Affordable health insurance you can actually use, including $5 copays, $5 prescriptions, and free Telehealth servicesWhat you'll do as: Quality...

  • Quality Assurance Manager

    6 hours ago

    Los Angeles, CA, United States ALLAN AIRCRAFT SUPPLY CO., LLC Full time

    Description:Job Summary: We are seeking a Quality Assurance Manager to lead our quality management effort within the aerospace manufacturing components industry. The QA Manager will be responsible for developing, managing, and maintaining the company’s system of quality in accordance with governing quality standards and customer quality system...

  • Quality Assurance Manager

    4 weeks ago

    Molalla, OR, United States Lincotek Medical Full time

    About the Role:Manages product assurance program to prevent or eliminate defects in new or existing products by performing the following duties personally or through subordinates. Ensures the promotion of awareness of regulatory and customer requirements throughout the organization.Is responsible for the tactical operations of the Quality Assurance...

  • Quality Assurance Manager

    4 weeks ago

    Annapolis Junction, MD, United States Maximus Full time

    General information Job Posting Title Quality Assurance Manager Date Wednesday, October 30, 2024 City Annapolis Junction State MD Country United States Working time Full-time Description & Requirements Maximus is seeking a Quality Assurance Manager to provide expertise to a federal client in support of their mission critical systems in defense of our...