Maintenance Supervisor

Description

Non-Exempt

Compensation: $33.01 - $49.52/hour, depending on experience.

Start your career at Bellwether Housing as a Maintenance Supervisor in the vibrant city of Seattle, WA

Who We Are: Established in 1980 with a vision to create urban housing opportunities, Bellwether Housing has been a trailblazer in transforming lives. By breaking down housing barriers, we've empowered individuals and families, especially those from marginalized communities. As we continue to make a lasting impact, we're embarking on an ambitious mission to build and acquire 2,500 homes by 2025. This is your opportunity to be part of our dynamic team and help shape the future of affordable housing

Position Overview: We’re looking for a talented Maintenance Supervisor who will be responsible for addressing an array of apartment and property maintenance duties, and for maintaining the highest standards in customer service and curb appeal of assigned buildings. The Maintenance Supervisor will be responsible for completing maintenance work, supervising a team of roving maintenance technicians, and completing administrative tasks.

Work Schedule: Onsite, Monday-Friday, 7:30 am-4:00 pm or 8:00 am-4:30 pm. Occasional after-hour as required. The final schedule is to be determined by the supervisor.

Your Impact:

• Meet regularly with the Property Manager to review work orders, unit turn schedules, and general property needs. Create schedules for onsite teams and external vendors to complete unit turns and work orders within deadlines.
• Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and identify issues requiring maintenance, repair, or replacement.
• Manage work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction. Track progress of work orders and identify chronic maintenance issues.
• Respond to maintenance-related issues in a timely manner while maintaining a professional demeanor.
• Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance, and other minor building repairs as long as a permit is not required to conduct the job.
• Perform and record preventative maintenance activities and programs.
• Report and track department performance metrics.
• Respond and assist in the management of property emergencies, such as snow and other inclement weather, emergencies, fires, and floods.
• Assist with interviewing, screening, and making recommendations for any potential maintenance staff, housekeeping/custodial, or grounds personnel in conjunction with the property manager.
• Assist in the subsequent training of all service, housekeeping/custodial, or grounds personnel.
• Consult the Bellwether safety manual, Safety Data Sheets (SDS), and Bellwether employee handbook for guidance, and follow safety procedures when performing assigned duties.
• Attend scheduled staff meetings, training courses, and conferences.
• Ability to work a non-traditional schedule, including after-hours on-call duties.
• Contribute and participate as a member of the site team leadership.
• Attend continuing education courses to keep up to date on HUD and state agency policies, procedures, and guidelines.
• Attend courses to remain up to date on mechanical systems, conservation measures, and other construction and operational technologies.
• Monitor the functions of service building repair contractors and maintenance contractors.
• Maintain maintenance inventory and acquire maintenance supplies.
• Apply fair housing guidelines when entering occupied units and interacting with residents.
• Maintain tenant and staff confidentiality.
• Safeguard Bellwether building and unit keys in your possession, referring access requests to building managers and the maintenance office.

Requirements

Who You Are:

• Five (5) years of general experience in building trades (carpentry, electrical, and plumbing), repair and replacement maintenance, or handy work. Apartment maintenance experience is preferred.
• Three (3) years of supervisory experience, leading onsite maintenance technicians.
• Have a valid Driver’s License with an acceptable driving record or the ability to obtain a valid WA State Driver’s License within 60 days of employment.
• Self-motivated, with the ability to work independently, or as part of a team.
• Highly organized, experienced in completing assigned tasks, capable of taking initiative, and ensuring all work is completed within established time limits.
• Able to complete strenuous work, for extended periods and able to work safely in all weather conditions.
• Possess the physical strength, and aptitude to operate hand and power tools, such as drills, hammers, snow shovels, etc.
• Exceptional communication and customer service skills.
• Ability to cope with and defuse escalated resident situations.
• Ability to maintain confidentiality.
• Must maintain a professional appearance and comply with prescribed uniform policy.
• Able to read, write, and speak English.
• Able to use basic computer and mobile devices for maintenance work order system management, email, time management, etc.
• Occasionally able to travel and work at other local Bellwether sites as needed.
• Familiarity with OSHA guidelines.
• Advanced carpentry, plumbing, and electrical repair knowledge.
• HVAC operations experience a plus.
• Prior supervisory or lead work experience.
• Ability to work with minimal supervision.
• Ability to lift and carry up to 50 lbs.
• Able to safely operate power tools and other maintenance equipment. Experience with computers and mobile devices.
• Familiarity with Microsoft Office Suite and property management software (MS Outlook, Yardi, etc.).
• Affordable housing industry experience and/or certifications.
• Technical/Mechanical Certifications and/or a high school diploma or equivalent.

What We Offer: Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive:

• Competitive compensation accompanied by a generous benefits package.
• Medical, dental, and vision insurance.
• A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future.
• Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year.
• An ORCA Transit Pass to navigate the city with ease.
• Up to 27 paid days off in your first year and 8 paid office closure days.
• The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities.

At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you’ll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, and inclusion are the pillars of our success.

Note: This role requires successful completion of a background check in accordance with Seattle’s Fair Chance Employment Ordinance.

Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants (and employees) by providing reasonable accommodations to people with disabilities.

To request Reasonable Accommodation for the application or interview process please contact .

Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization, while acknowledging we have a long way to go. You can learn more about our DEI work on our website.