HUD-Certified Housing Counselor RCAP Solutions Housing

2 days ago


Worcester MA United States RCAP Solutions, Inc. Full time

Summary: The Housing Counseling and Search Specialist is responsible for assisting clients with a wide range of housing issues including but not limited to: tenant issues, landlord issues, apartment/housing search, homeownership including first-time home buying & post-purchase counselling. The Housing Counselling and Search Specialist for HCEC will be responsible for providing information and referral services, brief counselling and in some cases more in-depth counselling in the following areas: family budget and financial fitness, tenant rights and responsibilities, homeownership obligations and responsibilities, landlord obligations under Massachusetts law and best practices and intense housing search advocacy.

Responsibilities:

  • Provide housing program and services information and referral services to walk-ins, phone clients, and others seeking services.
  • Assist with short-term counselling and information for clients in the following areas: budget counselling, money management and credit rebuilding, tenant/landlord rights and responsibilities, housing search, fair housing and discrimination laws/complaints, federal and state rental assistance programs, housing court advocacy, and community development endeavors.
  • Schedule, coordinate and assist with workshops and training sessions on landlord/tenant rights and responsibilities, lead paint issues (removal and law), abatement, health and safety issues and laws, code violations (sanitary, structural, etc.), first-time homebuyers’ education and housing search strategies.
  • Arrange for and negotiate assistance for landlords/tenants in order to mediate disputes and negotiate agreements that avoid tenant displacement and potential homelessness.
  • Assist in the preparation of all required program reports; ensure timely and accurate data input with various databases.
  • Build relationships with individual clients, property managers, landlords, realtors, and community agencies, and maintain/update housing search lists.
  • Remain current in trends affecting counselling & training efforts.

Requirements:

  • Associates Degree in Human Services or related field or equivalent; B.S/B.A. preferred.
  • HUD-Certified.
  • Minimum 2 years applicable experience in social services case management and/or knowledge of housing including landlord/tenant rights and responsibilities and homeownership experience. Some experience in business or customer service preferred; strong computer skills are a necessity including MS Word, Excel, Outlook, etc. Ability to learn databases.
  • Ability to multitask and work in a fast-paced environment.
  • Bilingual/Spanish preferred.

Benefits:

  • Competitive compensation.
  • Medical, Dental, Vision, LTD, and Life Insurance.
  • Flexible Spending Account and Health Savings Account.
  • Competitive vacation and sick time.
  • 14 paid holidays.
  • 403(b) plan RCAP Contribution and Match.

Pay:

  • $25.00 – $28.00 per hour.

To Apply:

  • Click below to email your resume and cover letter to our Human Resources department.
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