Ops Support Expert, NACF-PPT

3 days ago


Washington DC United States Amazon Full time

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.


The Strategy team delivers labor planning and staffing solutions in a real-time environment for NACF Operations. The Strategy team strives to solve the most pressing problems within Amazon’s supply chain, delivering programmatic solutions and sustainable processes. We are a centralized team, dedicated to supporting the business via capacity planning, labor strategy, and organizational development. The SCSS team is seeking a highly skilled and motivated associate to support centralized Week 0 initiatives across multiple NACF networks.


Key Job Responsibilities

Your job responsibilities as a Week 0 Associate may include:

  1. Execute critical Week 0 Standard Work on daily and weekly cadences.
  2. Must be able to comprehend SOPs with minimal support and identify opportunities.
  3. Respond to site questions and issues raised through the Week 0 programs.
  4. Propose solutions on quality/productivity and work on milestones.
  5. Effectively identify and communicate issues and escalate to management.
  6. Highly organized, excellent multi-tasking skills, and efficient in ambiguous situations.

Minimum Requirements

Education: Graduation in any Discipline is required for this position.

Technical Skills: Proficiency with MS Excel; Knowledge of VBA, SQL and Data Warehouse is a plus.

Communication Skills: Proficiency in verbal & written communication in English; Good working knowledge of MS Office, MS Outlook; MS Excel proficiency is an advantage.

Other Skills: Strong attention to detail; Must be comfortable working with multiple stakeholders in a fast-paced environment.

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