Information Technology Field Engineer

3 weeks ago


Cape Girardeau MO United States GFI Digital Full time

The Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity. Must be customer service orientated, have effective verbal and communication and provide proactive work on behalf of our clients.


Responsible for working through ticketing system to configure, implement, monitor, manage, and support all of clients IT environments including;

  • Windows workstations
  • Server hardware and server operating systems
  • Anti-virus/malware software and remediation
  • Email systems such as Office 365 and/or Exchange and SPAM Filtering
  • Network switches, firewalls and access points
  • Backup systems and data recovery
  • Administer and maintain end user accounts, permissions and access rights
  • Provide 3rd party vendor management assistance
  • Produce accurate documentation related to client environments and issue resolution
  • Ensure that Service Level Agreements are met for all customers


This role must also be able to;

  • Setup, deploy and replace Windows desktops and laptops
  • Setup and install Windows operating systems, Microsoft Office Suite, and other Windows applications
  • Setup and install network equipment such as switches, firewalls and/or wireless access points
  • Setup, deploy, replace and support server hardware and Windows Server operating systems
  • Setup, deploy and support server virtualization such as; Microsoft Hyper-V and VMWare
  • Coach and mentor junior staff


Experience

Three to five years hands on experience configuring, deploying, supporting and troubleshooting PC hardware, Windows operating systems and Windows applications, server hardware and operating systems and networking equipment networking hardware and protocols. Experience working with 3rd party vendors.


Education

College diploma or university degree in the field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus but not required.


Interpersonal Skills

Onsite Engineer must be customer service focused. This is a direct customer interactive role so strong written and verbal skills with the ability to speak in user-friendly terms as well as communicate with technical peers. Collaboration with peers to problem solve and find the best solution and outcomes for clients is a must.


Work Conditions

This position will have local travel with 90% of time at client sites, so a clean driving record is required. There will be limited after hours work but must be available for On-Call support when required. This role may require the ability to sit or stand for extended periods of time. The ability to lift and transport moderately heavy objects such as computer equipment and peripherals. May require climbing of ladders or working in confined spaces such as under desks, data closets, etc.


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off immediately available upon hire
  • Vision insurance
  • Hybrid Schedule



  • , MO, United States General Dynamics Information Technology Full time

    Job Title: Senior Full Stack EngineerJob Summary:General Dynamics Information Technology is seeking a highly skilled Senior Full Stack Engineer to join our team. As a Full Stack Engineer, you will be responsible for designing, developing, and maintaining complex software applications using a variety of programming languages and technologies.Key...


  • Savannah, GA, United States AVASO Technology Solutions Full time

    Job Title: IT Support Engineer (Freelancer)Location: Savannah, Georgia, United States (Onsite)Type: Part-Time ContractCompany Overview:AVASO Technology Solutions is a global IT service provider, supporting leading national and international clients across 170+ countries. We offer cutting-edge IT solutions, and as a team member, you’ll play a crucial role...


  • Nashville, TN, United States AVASO Technology Solutions Full time

    Job Title: IT Support Engineer (Freelancer)Location: Nashville, Tennessee, United States (Onsite)Type: Part-Time ContractCompany Overview:AVASO Technology Solutions is a global IT service provider, supporting leading national and international clients across 170+ countries. We offer cutting-edge IT solutions, and as a team member, you’ll play a crucial...


  • Billings, MT, United States AVASO Technology Solutions Full time

    Job Title: IT Support Engineer (Freelancer)Location: Billings, Montana (Onsite)Type: Part-Time ContractTicket/Demand BasedCompany Overview:AVASO Technology Solutions is a global IT service provider, supporting leading national and international clients across 170+ countries. We offer cutting-edge IT solutions, and as a team member, you’ll play a crucial...


  • Houston, TX, United States Moksh Tech Full time

    As a Solution Center Engineer II, you, and your team of are the face of R3 to our clients. You should bring a high level of customer-centric focus blended with technical expertise that aligns what we do as a business to our client’s mission.Responsibilities and Duties:Location: Millesville, Maryland Your responsibilities will be broad and will include, but...


  • Dallas, TX, United States Trinasolar Full time

    Job Description: Senior Information Security EngineerJob Title: Information Security EngineerDepartment/Function: IT DepartmentYour Impact:Safeguard our Network: Conduct regular security checks and risk assessments on our network architecture. Your expertise will guide the implementation of rectification measures and enhance our digital resilience.Optimize...


  • , MD, United States General Dynamics Information Technology Full time

    Job Title: Software EngineerJob Description:At General Dynamics Information Technology, we are seeking a talented Software Engineer to join our team. As a Software Engineer, you will play a key role in designing, creating, implementing, and integrating software with data repositories. You will ensure efficient delivery of contract capabilities using industry...


  • Shreveport, LA, United States AVASO Technology Solutions Full time

    Job Description:Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks.Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops...


  • Scottsdale, AZ, United States FIT Solutions, LLC Full time

    Associate EngineerReports To: Principal Engineer and Director of Managed ServicesStatus: Regular, Full-Time, Non-ExemptLocation: Scottsdale, AZPOSITION SUMMARYOur culture is performance-oriented, goals driven, collaborative and fun. Our Engineers work together on all levels of challenges across dozens of clients, which provides each engineer full exposure to...


  • Atlanta, GA, United States XCMG Group Full time

    Job Responsibilities:Information Technology PlanningDevelop the company’s IT development strategy and annual implementation plan.Evaluate new technology trends and propose suitable IT solutions for the company.IT System Operations and MaintenanceManage and maintain the SAP, CRM, and WMS systems.Oversee the operation and maintenance of various office IT...


  • , MA, United States General Dynamics Information Technology Full time

    About the Role:The Chief Information Security Officer will play a key role in ensuring the appropriate operational security posture is maintained for an information system. This will involve working closely with the ISSM and ISO to develop and implement security measures to protect against cyber threats. The successful candidate will have a deep...


  • Phoenix, AZ, United States CornerStone Technology Talent Services Full time

    Now Hiring: Field Technology Support SpecialistCornerStone TTS is actively seeking a Field Technology Support Specialist for an exciting, full-time opportunity in the South Phoenix area. If you have a strong background in geospatial technology, equipment management, and field-based technical support, we want to hear from you! This role is designed for a...


  • Santa Ana, CA, United States Silex Technology Full time

    About Silex TechnologySilex Technology prides itself on our wireless expertise, unrivaled quality, and dedicated support in delivering highly reliable and secure Wi-Fi connectivity solutions to medical, industrial, and commercial customers. We support this across a broad mix of products that meet even the most demanding connectivity requirements. Building on...


  • Pacific, MO, United States Programmers.io Full time

    One of our client which is having operations globally is looking for IT Manager with Infor XA for an onsite role to Pacific, Missouri . Please find the below job description and request you to share me your resume to srinath.k@programmers.ioJob Title: IT Manager with Infor XA Location: 5 Days onsite to Pacific, MissouriDuration: Full time with all...


  • Atlanta, GA, United States Lakeside HR Group Full time

    Lakeside HR Group has been engaged to recruit a skilled and highly motivated IT Engineer to join our client's IT team. This is a hybrid role based in Atlanta, Georgia. The ideal candidate will be responsible for managing and maintaining domain infrastructure, ensuring security, performance, and reliability. You will play a key role in overseeing M365 tenant,...


  • ST Louis, MO, United States ABACUS Recruiting Full time

    VP of Information TechnologySt. Louis, MO – Local Candidates Only PleaseA very well-respected, international company is in search of a VP of IT for their leadership team. This is a newly created role and is responsible for the delivery of all IT infrastructure and related IT operations company-wide to enable business capabilities and services as well as...


  • Lexington, MA, United States Planet Technology Full time

    Perm role hybrid in Lexington, MARole :Responsible for supporting Company’s Sales and Marketing applications, including Veeva CRM, Salesforce Health and Marketing Cloud, and Web platform Acquia and Drupal.Review current processes, gather requirements, understand gaps in existing and/or proposed solutions, and identify opportunities to leverage existing...


  • Texas City, TX, United States Synergy Consulting Group, Inc. Full time

    Work Arrangement: 4 days onsite, 1 day remote per weekTravel: Up to 25%Job Summary: We are seeking a skilled IT Business Analyst with specialized experience in the oil and gas industry to join our team. This role is instrumental in supporting technology initiatives that optimize and enhance operations within refining, logistics, and distribution. The ideal...

  • Cloud Engineer

    3 weeks ago


    , NC, United States General Dynamics Information Technology Full time

    Job Title: DevOps Cloud EngineerJob Summary:General Dynamics Information Technology (GDIT) is seeking a highly skilled DevOps Cloud Engineer to join our team. As a DevOps Cloud Engineer, you will be responsible for designing, implementing, and maintaining scalable and secure cloud-based systems. You will work closely with cross-functional teams to ensure...


  • , MO, United States B. Braun Medical Inc Full time

    Job SummaryAs a Field Service Engineer at B. Braun Medical Inc., you will be responsible for maintaining electrical, battery powered, air and motor product lines. This includes installation, service, hardware upgrades and preventive maintenance. You will coordinate in-house, field and third party services of equipment and accessories.Key Responsibilities...