Vice President

2 days ago

Charlotte NC United States Atrium Health Full time

Overview

Primary Purpose

  1. Provides enterprise leadership to the Advocate Health teammate, physician, and labor relations center of excellence.
  2. Develops risk mitigation strategies in alignment with organizational, functional, DEI, and people goals, with a significant focus on driving top-tier performance.
  3. Drives effectiveness, efficiency, and standardizations of processes and policies to enhance leader and teammate experience, while achieving high-quality and timely resolution of issues.
  4. Provides proactive leadership and operational guidance on all labor relations matters, serving as the subject matter expert.
  5. Provides leadership within Teammate, Physician, and Labor Relations to ensure consistency and continuity across the enterprise.

Major Responsibilities

  1. Develops and standardizes strategies across the enterprise, implementing innovative, scalable processes and practices such as performance management, consultation/assistance/resolution of teammate concerns, investigations, positive teammate relations, labor relations, and employment policy interpretation. Ensures consistency in practices across all divisions and enterprise functions.
  2. Directs operations of internal processes amongst the Teammate, Physician, and Labor Relations team. Establishes department objectives that align with strategic goals of the organization and broader people and culture function, ensuring leader-teammate interactions improve experience, increase efficiencies, and help achieve broader organizational and functional goals while mitigating risk for the organization.
  3. Collaborates with human resource business partners, compliance, risk, internal and external employment counsel to ensure compliance with legal standards and employment-related legal matters, providing consultation and direction on complex teammate and physician relation matters.
  4. Leads the process design, improvement, standardization, and best practice initiatives for the Teammate, Physician & Labor Relations Team. Regularly reviews applicable policies, procedures, and practices and initiates improvements. Ensures policies, processes, and practices align with organizational objectives and federal and state regulations.
  5. Sets labor relations strategy and influences key leaders on all issues related to labor relations. Exhibits a proactive change management, consulting, and training approach across the enterprise to effectively implement labor relations strategy.
  6. Provides leadership, expertise, and direction in collective bargaining processes and practices, including direct negation support. Leads the coordination of all collective bargaining activities. Collaborates with leaders and HRBPs to execute, implement, and oversee ongoing labor relations activities including collective bargaining, and ensure they are consistent with the strategy and policies established by the organization.
  7. In partnership with HR and Information Technology, identify and implement technology solutions and upgrades that would allow for better delivery of services focusing on improvements in self-service and first-call resolution. Continually assesses the effectiveness of current technology.
  8. Routinely engages in two-way communication with key stakeholders related to shared services metrics, action plans, and operational changes.
  9. Designs and directs the work of the assigned area(s) of responsibility. Selects, coaches, and develops teams, setting objectives that align with organizational strategy to inspire and motivate the teams. Manages organizational talent through performance management, succession planning, and development. Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved.
  10. Develops and/or recommends operating and capital budgets and controls expenditures within approved budget objectives.
  11. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Education

Typically requires a bachelor’s degree in human resources, business, or related field. Master’s degree in human resources, business, or related field preferred.

Work Experience

Typically requires 10 years of experience in resolving complex employee relation and labor relations issues, negotiating, developing, facilitating, and leading human resources strategies, functions and initiatives which align with business goals and objectives. Includes 7 years of management experience in human resources strategic planning, directing and leading comprehensive human resources functions within a complex organization. Experience working in a complex healthcare organization is a plus.

Knowledge / Skills / Abilities Required

  1. Demonstrated advanced consulting skills and ability to effectively develop, implement and apply organizational strategies to address complex business challenges including change/succession management, workforce planning, leadership development and organization design.
  2. Advanced knowledge and expertise of multiple human resource disciplines and business practices including compensation practices, organizational diagnosis, employee/labor relations, diversity, performance management, regulatory compliance, and employment laws.
  3. Demonstrated leadership and excellent communication, presentation, and people skills. Ability to build/foster strong trusting relationships, influence leaders, use negotiation skills and develop solutions to achieve results. Ability to advise leaders on how to successfully lead people through change.
  4. Demonstrated experience in negotiating labor agreements.
  5. Ability to work within a fast-paced environment, fostering teamwork across HR functions. Proven ability to meet deadlines, prioritize demands and solve problems creatively.
  6. Exceptional analytical skills, working with large data sets, communicating findings and establishing/tracking program metrics.
  7. Expert knowledge in the use of data, evidence-based research, benchmarks, HR, and business metrics to make critical decisions.

Physical Requirements And Working Conditions

  1. Exposed to a normal office environment.
  2. This position requires travel so may be exposed to road and weather hazards.
  3. Operates all equipment necessary to perform the job.

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

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