Senior Consultant, Resource Manager | Technology | Multiple Locations

2 days ago

Chicago IL United States FTI Consulting, Inc Full time
Senior Consultant, Resource Manager | Technology | Multiple Locations

FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About the Role

The Resource Manager is responsible for assigning the right resources to the right client at the right time, while balancing and optimizing employee growth, client results, and business metrics. The Resource Manager will anticipate needs and work with the business to ensure matters are staffed and the bench is minimized in order to maximize utilization. He/she will have deep knowledge of the skills of the resources in the Technology practice as well as the skills required by Technology projects (including Information Governance, Digital Forensics and e-discovery engagements). He/she will meet with staff regularly to ensure he/she understands their growth needs and project preferences as well as to set expectations regarding project and skill demand and possible opportunities.

What You’ll Do

  • Work with the business to identify and define staffing needs and identify most appropriate personnel to fulfill those needs
  • Be available as needed when urgent projects require staffing (including nights/weekends)
  • Provide analysis and maintain a steady pulse around key metrics for the business such as availability, utilization and identify issues and trends
  • Develop, own, and manage an industry-standard resource and capacity management process for FTI Technology’s consulting function
  • Work with practice leadership to develop project-specific skill standards to guide resource planning and project staffing requirements
  • Work with practice leadership to integrate project staffing requirements into late-stage sales opportunities and impending matters
  • Develop and manage capacity and demand management reporting capabilities
  • Provide weekly summary of newly closed and upcoming matters including staffing assignments to business leaders
  • Maintain communication with sales team/business developers regarding pipeline including upcoming opportunities/matters
  • Actively manage bench and work with Functional Leads and Client leads to identify possible opportunities for personnel
  • Meet regularly with personnel to ensure he/she understands their growth needs, skill development and project preferences
  • Serve as a trusted advisor to business leaders focused on accelerating the development of our people
  • Encourage resource sharing across functions, groups, offices, regions etc.
  • Promote the understanding of firm economics and achieve retention, utilization, workload balance, diversity initiatives, and broad-base experience targets
  • Meet with Functional Leads frequently to ensure staffing needs, utilization potential, and shortages and surpluses are proactively identified
  • Maintain knowledge of current and emerging human capital technology trends and experience innovating with new human capital technology tools
  • This role requires travel to FTI offices

How You’ll Grow

The Resource Manager will build strong relationships with the business by providing excellent client service. In this role, you will acquire and maintain a deep knowledge of skills and experience of personnel, as well as skills needed for projects. The Resource Manager has the opportunity to work with practice leads and gain a breadth of knowledge within the industry.

What You Will Need To Succeed

Basic Qualifications

  • BS or BA college degree required (a technical discipline or related experience is sometimes an advantage)
  • 3+ Years of post-graduate combined professional experience in personnel demand planning, forecasting, and reporting
  • Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship
  • This role requires travel to FTI offices, as needed

Preferred Qualifications

  • Excellent understanding of professional services staffing processes
  • Experience in professional services industry, especially risk and data management or eDiscovery related, is preferred
  • Ability to build rapport and gain trust with all levels of personnel, and high emotional intelligence
  • Strong proficiency using Windows and related software such as Microsoft business products (Excel, Word, PowerPoint)
  • Strong metrics-focused with ability to use analytics to solve problems and develop solutions
  • Strong leadership, communication, and presentation skills
  • Ability to work independently in fast-paced, multi-task environment
  • Ability to think clearly under pressure
  • Strong logical reasoning skills
  • Aptitude to learn and leverage new technology
  • Proven ability to maintain confidentiality while balancing needs of business

Compensation Disclosure : Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

For more information, visit and connect with us on Instagram and LinkedIn.

#J-18808-Ljbffr

  • Resource Manager | Technology

    4 weeks ago

    Chicago, United States FTI Consulting Full time

    Senior Consultant, Resource Manager | Technology | Multiple Locations FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and...

  • Manager, Consulting

    4 weeks ago

    Chicago, IL, United States Cognizant Technology Solutions Full time

    Manager Consulting, Cognizant Consulting Manufacturing Chicago ABOUT US Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses....

  • Senior Managing Consultant SAP MM

    1 day ago

    Chicago, IL, United States IBM Computing Full time

    Introduction As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing, and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical...

  • FSO - Technology Consulting - Life Insurance - Technology Transformation Strategy - Senior Manager

    1 day ago

    Chicago, IL, United States Ernst and Young Full time

    At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The...

  • Insurance Consulting Product Manager/Senior Manager

    1 day ago

    Chicago, IL, United States Hispanic Technology Executive Council Full time

    Accenture is a leading global professional services company that helps the worlds leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 742,000...

  • Senior Technical Sales Agreements/Contract Consultant | Technology

    2 days ago

    Chicago, IL, United States FTI Consulting, Inc Full time

    Senior Technical Sales Agreements/Contract Consultant | Technology FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and...

  • Consulting, Senior Manager

    2 days ago

    Chicago, IL, United States Deloitte Full time

    Position Summary Deloitte Consulting LLP seeks a Consulting, Senior Manager in Chicago, Illinois and various unanticipated Deloitte office locations and client sites nationally. Work You’ll Do Lead advisory information technology project and implementation services of large-scale data ecosystems, including data management, governance and the...

  • Senior Managing Consultant

    2 days ago

    Oak Brook, IL, United States Cosatech Full time

    Senior Managing Consultant Join the winning team. Since 1989 CTI has maintained an excellent track record and growing footprint across America, Hong Kong, Singapore, Vietnam, India, Brisbane, and Sydney. We help to solve complex business and technical problems while delivering high quality services to clients across industries, including financial...

  • Senior Manager, Cybersecurity PM l Multiple Locations

    2 days ago

    McLean, VA, United States FTI Consulting, Inc Full time

    Senior Manager, Cybersecurity PM | Multiple Locations FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our...

  • Senior Program Manager

    2 days ago

    Chicago, IL, United States Supernova Technology Full time

    ABOUT US Founded in 2014, we offer the industry’s first and only cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan. By combining thought leadership in suitability and risk management with industry-leading education and the latest technology, Supernova enables...

  • Senior Consultant

    4 weeks ago

    Charlotte, NC, United States Cognizant Technology Solutions Full time

    Senior Consultant, Cognizant Consulting Manufacturing Charlotte, NC ABOUT US Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient...

  • Senior Consultant

    2 days ago

    , IL, United States Kenway Consulting Full time

    Senior Consultant Department: Client Delivery Employment Type: Full Time Location: Chicago Description About This Position We are looking for consultative, client-facing professionals seeking to grow their career in a variety of clients and industries, expand their network, and have the freedom to determine their own career path. As a Senior Consultant...

  • Software Test Automation Consultant and Senior Consultant

    1 day ago

    Chicago, IL, United States Mosaic's Software Risk Management Services Full time

    Position Description: Full-Time Qualifications: Candidates must have a strong software development background and excellent spoken and written communication and interpersonal skills. Programming skills are essential. Experience in software testing with a focus on test automation, quality assurance, software engineering, and technical project management is...

  • Program Manager Senior Consultant

    2 days ago

    Chicago, IL, United States Capco Full time

    About the team: Capco is a global management and technology consultancy that specializes in advisory, implementation, and delivery of client-centric solutions across Financial Services, Energy, and Insurance industries. We support modern platform implementations, digital transformations, end-to-end IT delivery, omni-channel standardization, cloud-based data...

  • Senior Compensation Consultant

    2 days ago

    Chicago, IL, United States Morganhr Full time

    WHY WE'RE LOOKING MorganHR is growing our consulting team! We're looking for another unicorn – a Senior Compensation Consultant with a passion for delivering results in compensation or organizational design PLUS a roll up your sleeves expert that can do the heavy lifting PLUS have cross-industry experiences PLUS have experience and embrace a deep desire...

  • Senior Director of Technology and Cyber Risk Management

    1 day ago

    Chicago, IL, United States Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...

  • Consulting Senior Managing Consultant SAP IBP Professional Multiple Cities

    1 day ago

    Chicago, IL, United States IBM Full time

    Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your...

  • Senior Service Management Consultant

    1 day ago

    Windcrest, TX, United States Rackspace Technology Full time

    Senior Service Management Consultant Experience required (MUST) - 10+ yrs of relevant experience. Must Have Skills: ITIL, Service Transition, CCoE/ Cloud Governance and Operations. A Snr Service Management Consultant is required for an Infrastructure & Cloud Hosting Services Consultancy to deliver customer engagements for their digital transformation...

  • Human Resource and Compliance Manager

    2 days ago

    Chicago, IL, United States Senior Lifestyle Corporation Full time

    Community Name: Senior Lifestyle Corporate Office Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This position is responsible for the central intake of new leads to the...

  • Chief Platform

    1 day ago

    , KS, United States Flagship Kansas Full time

    At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The...