VP, Director Pharmacy Operations

1 day ago

Kansas City MO United States Lockton Companies Full time

Kansas City, Missouri, United States of America

At Lockton

We’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Business unit

Founders Series

Schedule

Full-time

Job type

Standard

Workplace

In Office

Your Responsibilities

Lockton is a global professional services firm with over 10,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. For fifteen consecutive years, Business Insurance magazine has recognized Lockton as a "Best Place to Work in Insurance."

Given our business growth and increased focus to align the Pharmacy Practice under common national leadership structure, we are seeking a strong operator with a strategic mindset and tactical delivery execution for the VP, Director Pharmacy Operations. The successful candidate will play a pivotal role in working closely with the National Pharmacy Practice Leader, Pharmacy Growth Leader, Consulting Directors, Analytics and Compliance functions to provide strategic leadership to Pharmacy initiatives.

Essential Job Duties and Responsibilities
  • Responsible for the overall Pharmacy operations function – including overseeing analytics, and back-office operations (project management) that contribute to the Pharmacy client delivery.
  • Originate new solutions for process management and data operations to create efficiencies within the Pharmacy practice.
  • Create training and development plans and competency models to assist in the development of Associates.
  • Recruit, manage and develop new Associates to ensure the highest quality talent and expertise is provided.
  • Accountable for review of the pricing model for Pharmacy SOWs to ensure cost to deliver services is being met.
  • Ensure consistent operational delivery model.
  • Collaborate with all Pharmacy Consulting Directors to continue to improve delivery to the consulting teams.
  • Organize culturally additive events to roll-out structural changes, align leadership teams and cultivate strong communication across the practice.
  • Influence the Pharmacy practice culture through fostering an environment of positivity, empowerment, trust, collaboration and communication.
  • Communicate regularly with Specialty Practice leadership and Regional leaders on status of key deliverables for Pharmacy initiatives.
Qualifications
  • Strong business acumen with an understanding of the nuances of the pharmacy benefits marketplace.
  • Entrepreneurial spirit in a fast-paced environment with the ability to build and execute projects.
  • Strong understanding of pharmacy data and how to use the data to empower the consulting teams with their customers.
  • Able to leverage analytics beyond the data to provide actionable information, clear conclusions, and recommendations for the business.
  • Impressive executive demeanor, team orientation and collaborative approach including strong written and oral communication skills.
  • Proven ability to work collaboratively with all levels of the organization.
  • A self-starter with a propensity towards action.
  • Proven track record for managing multiple competing priorities.
  • Exceptional interpersonal skills and demonstrated ability to lead teams effectively.
  • Excellent oral and written communication skills, and ability to communicate effectively to diverse audiences.
Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

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