Oracle Cloud, Program Director

Overview

Applications Software Technology (AST) was found on one simple thought, put our people and our customers first, and you can never lose. AST is a globally recognized award-winning full-service enterprise cloud transformation and systems integrator, specializing in Oracle, Salesforce, NetSuite, and JD Edwards , serving clients in the Public and Commercial Sectors for over 28 years. Clients look to AST for leadership and assistance in systems integration, business process redesign, project management, systems administration, and training. From on-premise applications to modern cloud technology, AST’s services encompass all aspects of Enterprise Resource Planning, Business Intelligence, Enterprise Performance Management, Customer Experience, and Middleware. AST also offers flexible Managed Services, supporting the needs of over 200 Public Sector and Commercial customers around the globe. If you're someone with energy, drive, and creativity, AST might be the place for you.

Currently, we are looking for an Oracle Cloud Program Director - Public Sector, to join our Oracle Cloud Consulting team. This is a permanent & full-time position that can sit anywhere in the United States, with the expectation to travel to customer site when needed. The Public Sector (state, local, county, public utilities & transportation) is a market of primary focus for AST; we are constantly looking to improve and refine our approach for these clients and are looking for the right industry expert to help us on the journey. This is a progressive, multi-faceted role to help execute upon the objectives of AST Government Delivery:

• Improve customer success through customer-centric engagement and high customer satisfaction.
• Establish public sector industry best practices and customer advocacy within AST delivery.
• Orchestrate delivery-led growth and partnership with public sector clients.
• Create customer forums and groups to enhance AST client experience and AST industry presence.
• Administer OneAST engagement by expanding AST Service Lines within our public sector clients.

What You'll Do:

• Direct multiple project work teams, collaborating closely with project managers, account managers, and delivery leadership. Direct development and integration of project deliverables. Set project objectives and priorities. Monitor project progress, performance, and staffing requirements.
• Provide leadership and creativity in structuring large client engagements, typically with multi-year contracts, multiple sub-contractors, and numerous phases.
• Successfully and profitably manage the delivery of a portfolio of public sector projects and services within planned timelines, budgets, margins, and quality specifications. Use appropriate methodologies (such as risk mitigation/management, change/control management and contract management).
• Write accurate and effective statements of work so that both the client and AST staff understand the project expectations and roles.
• Identify and pursue new business opportunities that result in profitable revenue growth within the existing client bases, and sell (i.e., qualifies, forecasts, prices, negotiates) services within one's area of expertise.
• Participate in sales and presales activities for new public sector client pursuits, representing AST’s delivery methodology, approach, and expertise within the prospect’s particular government vertical.
• Establish strong client relationships to leverage public sector expertise to translate the client’s long-range requirements and objectives into a services strategy.
• Establish strong partnerships with client’s senior management and executive levels, navigating through project progress, anticipating and communicating issues with resolution options, representing AST on executive steering committees, and serving as an escalation point. Maintain long-term client relationships after project completion.
• Function as an expert in one or more solution areas; use expertise to determine how the solution fits into the client’s business and generates growth for AST.
• Establish and maintain relationships with public sector trade associations, regulatory organizations, and key government executives.

What You Bring:

• A minimum of 15 years of consulting experience or equivalent, with at least 6 years of managing projects/programs at other consulting firms supporting public sector clients.
• Prior experience with ERP and HCM SaaS applications preferably with Oracle Cloud.
• Prior experience performing the job of an architect or solutions specialist, business development manager (or consultative selling /closing experience), or project manager.
• A sustained record of developing new add-on, profitable business.
• Strong communication skills with experience developing relationships with a variety of clients at all levels. Strong presentation and listening skills.
• Collaborative team player who demonstrates willingness to support multiple aspects of the business with an ability to work in a fast-paced environment with diverse groups.
• Attention to detail – a natural curiosity to dig deeper to understand problems and to relentlessly strive to find a solution.
• In-depth knowledge of public sector organizations, processes, challenges, common systems, and technologies
• Active participation in professional associations, industry roundtables, etc.

What We Bring:

At AST, people are the center of everything we do, and we work to provide you with benefits beyond a paycheck. We strive to develop and recognize our people at all levels and give them the rewards they deserve. We offer full benefits including medical, dental, vision, retirement/401k, disability, life insurance, and unlimited PTO for all our North American employees to balance your work and life. We also offer additional benefits, such as commuter benefits, legal insurance, pet insurance, sabbatical leave, education reimbursement, parental leave, and much more.

Our Culture:

At AST, people are the center of everything we do. In over 28 years of business, we know that putting our people first is the key to success. Our passion for people has earned us multiple awards. Here are some of the most recent:

• 2023 National Cultural Excellence for Remote Work by Energage
• 2023 National Cultural Excellence for Innovation by Energage
• 2023 National Cultural Excellence for DE&I Practices by Energage
• 2023 National Cultural Excellence for Leadership by Energage
• 2023 Chicago Tribune Top Workplaces by Energage (5th consecutive year)
• 2022 Top Workplaces in the Nation by Energage
• 2022 National Cultural Excellence for Leadership by Energage
• 2022 National Cultural Excellence for Innovation by Energage
• 2022 Dallas Fort Worth’s 2022 Best and Brightest Companies to Work for by National Association for Business Resources (NABR)

We foster a culture of trust, ownership, and innovation at every level of the organization. All doors are open and everyone’s ideas matter, giving our people the ability to quickly understand our customers’ needs and translate those needs into action. While we celebrate individual wins, we always strive for shared success. We are One AST.

Statement of Non-Discrimination : We value global diversity and are committed to building a diverse and inclusive workplace where we learn from each other. AST is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law. #LI-DNI