Front End Supervisor

4 weeks ago

Dearborn MI United States Restaurant Depot Full time
Front End Supervisor FULL-TIME

$16/hr

Supervisor: Front-End Manager, Branch Manager

FLSA: Non-exempt

Position Summary:

Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval.

Essential Functions:

Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval.
Ensures friendly, efficient and professional customer service.
Ensures compliance with established sales and security policies and procedures.
Investigates and resolves customer complaints in a timely and professional manner.
Assists customers with product location and detailed information when needed.
Plan and prepare work schedules to include lunch and vacation.
Performs cashier “check-outs” and operates register, when needed.
Performs Supervisor functions of voids and returns, price adjustments, IOUs (F-6) vs. invoicing and cancels transactions.
Assists checkers in comparing customer receipts to items on cart to avoid losses.
Efficiently uses industry specific software to resolve customer inquiries, price checks, inventory queries and price discrepancies.
Handles nightly deposit and reports while closing.

Other Responsibilities:

Performs other work-related duties as required and assigned.

Education, Experience and Skills Required:

Bachelor’s Degree, OR
High School Diploma of GED with at least 4 years experience in customer service or related field, OR
Any appropriate combination of education and experience.
Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
Ability to effectively present information and respond to questions from managers, clients, and general public
Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.
Effective oral and written communication skills.
High level of interpersonal skills to handle sensitive situations.
Commitment to company values and strong customer orientation.
Computer Literacy

Physical Requirements:

Lift/Carry Abilities (measured for maximum or average load)
Lift – 50 lbs
Carry strength (50’ or less) – 50 lbs
Frequent lift/carry (> 12x/hour) – 50 lbs
Constant lift/carry (> 30x/hr) – 20 lbs
Physical Aptitudes (rated based on level of skill involved)
Agility/dynamic balance 80-119%
Finger dexterity – 80-100%
Manual dexterity – 80 – 100%
Posture Tolerance (rated based on frequency or time involved)
Stand/walk – constantly
Reach above shoulder level – occasionally
Twist/turn head – occasionally
Bend over/stoop – occasionally
Climb steps/ladder – occasionally
Kneel/squat - occasionally

DTW-04 WS-04 WS-TC
Schedule

Shift start: 7:00AM or 9:00AM
Shift length: 9 hours
5 days/week, must be available any day


Benefits
  • Health, dental, vision insurance - available after 90 days
  • Paid time off

Qualifications
  • Must pass drug screen
  • Can lift 50 lbs
  • Must be at least 18+ years old
Intermediate computer skills/knowledge. Intermediate math skills.

About Restaurant Depot

Restaurant Depot is a Members-Only Wholesale Cash & Carry Foodservice Supplier. Their mission is to be your one-stop shop for savings, selection, and service, seven days a week. They have been supplying independent food businesses with quality products from large cash and carry warehouse stores since 1990. They became the leading low-cost alternative to other foodservice suppliers by eliminating the overhead of a traditional distributor, focusing on the needs of independent foodservice operators and offering free membership.

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