Issues Management Risk Officer First Citizens Bank

23 hours ago

Boston MA United States Personal Mini Storage Full time

Job Highlights

Title Issues Management Risk Officer Type Full Time Experience Required Function Compliance/Risk Location Boston, MA, United States Company First Citizens Bank

Company Profile

First Citizens Bank helps personal, business, commercial, and wealth clients to build financial strength. It offers an array of general banking services.

Job Profile

The bank is looking for an Issues Management Risk Officer who will primarily focus on the quality management workstream which includes activities such as quality assurance reviews, issue defect monitoring, analysis and reporting on quality management trends and themes, and partnering with issue stakeholders to determine actions required to drive improvements in program execution.

Be expected to take ownership of the quality management workstream, will need to think and work independently, and will also be expected to lead senior advisors supporting quality management.

Partner and collaborate with Business Line team members, 1st Line Risk Advisors, 2nd Line Risk and Compliance Partners, Audit Services, and Regulators as needed.

Education Level

  • High School Diploma or GED and 10 years of experience in Financial Services, Risk Management, Operational Risk Management, Compliance, Audit, Finance, or Accounting.
  • Bachelor’s Degree and 6 years of experience in Financial Services, Risk Management, Operational Risk Management, Compliance, Audit, Finance or Accounting.

Work Experience

  • Possess work-related experience

Duties/Responsibilities

  • Business Support – Provides support for business programs, initiatives, and leaders. Serves as a consultant on risk best practices, processes, and regulatory requirements. Facilitates reporting and interdepartmental collaboration.
  • Risk Management Proficiency – Maintains a strong knowledge of risk management developments or changes within the organization, industry, and market. Develops active relationships within professional networks to stay current on emerging issues and regulatory requirements. Communicates risk vision and regulatory requirements to applicable stakeholders, including less experienced associates in the workgroup.
  • Risk Oversight/Monitoring – Provides objective oversight of risks through an effective challenge using defined methodologies and subject matter expertise. Provides leadership, consultation, and support for risk management. Fosters business unit relationships and implements training to promote engagement in risk management programs, including compliance with all risk policies and standards. May assist with presentations, workshops, and other materials as necessary to communicate risk management tactics. May guide less experienced associates in the department.

Skills/Knowledge/Abilities

  • Ability to work effectively with associates, managers, senior executives, and committees
  • Analytical skills – data
  • Business acumen/knowledge
  • Communication skills – interpersonal
  • Computer skills – MS Office
  • Issues Management experience
  • Knowledge of regulatory guidance about enterprise risk and operational risk
  • Knowledge of risk techniques and practices
  • Problem-solving skill
  • Project management skills
  • Self-directed work ethic
  • Teamwork skills

Benefits/Perks

  • Community Well-being
  • Emotional/Social Well-being
  • Financial Well-being
  • Physical Well-being

Employer’s Statement

First Citizens Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles), color, religion, national origin, sex, age, disability, protected veteran status, sexual orientation, gender identity, genetic information, military membership, application, or obligation, or any other legally protected status.

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