PPM IV- Learning

This recruitment is open to current Metro Transit employees only.

King County Metro Transit seeks to hire a Project/Program Manager (PPM) IV to support Learning and Development within our Organization Health and Development team (OHD) in Employee Services. This position will report to the Learning and Development Manager. This position is anticipated to last 6 months with a possibility of extension.

In this role, you will be responsible for managing the work of the Learning and Development team, in particular the Educator Consultants who will be developing and delivering educational opportunities to Metro’s workforce. You will work with the Learning and Development Manager to support the Educator Consultants and to translate the Learning and Development vision to actionable workplans, timelines, and deliverables to meet agency and customer needs. You will support the oversight of a team that is responsible for Metro’s Learning and Development portfolio, collaborating closely with the Learning and Development Manager, team, and Employee Services Division members to nurture a workplace culture grounded in organizational health, equity, and belonging.

Metro is committed to providing transportation services that connect all people and all communities of King County, focusing on the equitable distribution of our service and the equitable application of our work (inside and outside the agency), and combating climate change by doing our work in a sustainable manner. Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

As the Lead OHD Learning & Development Program Manager you will:

• Lead and manage learning-focused projects where Learning & Development is involved.
• Support the Learning and Development Manager to ensure tasks are completed, timelines met, quality is maintained, and deliverables achieved.
• Develop pro-equity, innovative, people-centered work plans, charters, and project documents.
• Organize, facilitate, monitor, and follow up on work plans under the direction of the Learning & Development Manager.
• Coordinate alignment of Metro educational resources with those delivered by the Department of Human Resources.
• Provide project management coaching and guidance to team members, leaders, and sponsors.
• Develop reports, oral presentations, and other communications for the Learning and Development Manager to present to members of Metro Leadership.
• Build relationships with learning practitioners across Metro to identify learning needs, make recommendations, grow skills, and continuously update the learning strategy.
• Build trust and engage employees through transparency, inclusion, and respect.
• Create, manage, and keep projects up to date on Microsoft SharePoint sites and Monday.com.
• Create project management process flows using Visio or other appropriate software.
• Lead, mentor, and assign work to other team members.
• Other duties as assigned.

Minimum Qualifications:

• Three years of direct project management experience.
• Experience managing the workload of a team and providing direction and oversight.
• Experience with the coordination and delivery of learning and development offerings to large audiences.
• Advanced skills in Microsoft Office software including Outlook, Word, Excel, and PowerPoint SharePoint, Visio, Monday.com, Canva, and Teams.
• Demonstrated success in program management including planning, strategy, implementation, marketing, and evaluation.
• Ability to maintain confidentiality of information on sensitive projects.
• Demonstrated success in building effective relationships with a variety of audiences, including leadership, with principles of engagement and equity and social justice.
• Ability to work with and provide exceptional customer service to other employees.
• Skills in coaching around goal setting with the ability to organize people and activities to accomplish strategic work plans and deliverables within established timelines.
• Comfort and flexibility in navigating a complex political environment while managing multiple competing priorities.
• Demonstrated experience multitasking and managing projects in a high-stress environment.
• Exceptional public speaking, communication, and team-building skills.

The most competitive candidates may also have:

• Project Manager Professional (PMP) Certification.
• Bachelor's Degree or Master’s degree in Public Administration or Human Services field.
• Knowledge of Adult Learning principles and L&D approaches to design (ie. ADDIE Model of Design).

Who May Apply

This recruitment is open to current Metro Transit employees only.

Required Application Materials

1. An online employment application , to include all relevant employment history and experience related to this role as well as responses to supplemental questions.

NOTE: Applications that do not include the required materials may be considered incomplete and will not be considered.

Selection Process

Applicants will be screened for competitiveness, completeness, and written communication skills to determine the most qualified candidates. The process may include the following: a review of the application and supplemental questions, testing and/or panel interview, and references. In addition, applicants may be asked to give a short presentation as part of the evaluation process.

Work Schedule

This hybrid role involves a mix of remote work and on-site responsibilities, with an expectation of being in the office for meetings, tasks, and assignments as needed. These positions are exempt from the provisions of the Fair Labor Standards Act and are not eligible for overtime pay. Work schedule is normally Monday through Friday, 40-hour work week. Variations may be required depending on the demands and training needs of the work.

Union Membership

This position is not represented by a union.

Work Location

The incumbent will have a hybrid work schedule and may work remotely and onsite. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104.

Teleworking Requirement

The work associated with this position is currently being performed in a hybrid fashion including teleworking, complemented with onsite work and meetings as needed. Frequency of onsite work will vary based on business and operational needs. Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

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