Change Management Consultant III
19 hours ago
$68.33-$0.00 per hour
Charlotte, NC
All On-site
Job Description
Job Responsibilities:
- Plans and executes change management efforts for multiple workstreams, agile teams or products in a complex program of work.
- Demonstrates expert knowledge of change management methodology, including stakeholder analysis, communications, training, coaching and resistance management.
- Understands change impacts across all in-scope audiences and leads management and mitigation of impacts.
- Expert written and verbal skills, can summarize complex ideas in a way that is easily understood by non-experts.
- Creates and executes stakeholder engagement activities, adapting for different audience groupings as needed.
- Articulates and establishes desired outcomes and manages metrics to demonstrate visible signs of progress towards outcomes.
- Integrates change management efforts with wider transformation efforts or initiatives as appropriate.
- Plans, designs, and delivers leadership alignment activities.
- Provides coaching and mentoring to senior and some executive managers, peers, and more junior team members.
- Anticipates potential risks, issues, and mitigates appropriately.
- Works confidently and effectively through ambiguity and leads others to deliver success despite ambiguity.
Required Qualifications:
- Bachelor's degree.
- In addition to required degree, eight (8) or more years related work experience.
Preferred Qualifications:
- Master's degree.
- Consulting experience.
- Prosci Change Management certification.
- IT experience, particularly familiar with AWS, cloud, or data-driven products.
- Strong listener who is able to clearly articulate individual's points of resistance and find creative solutions for addressing them.
- Demonstrated strong leadership skills: negotiation, conflict management skills, influencing skills, ability to give and receive positive and constructive feedback.
- Demonstrated ability to communicate a vision and obtain buy-in.
- Ability to adapt and change as business needs change.
- Ability to manage multiple tasks in a fast-paced environment.
- Experience with large-scale change initiatives.
- Experience working with agile teams, approaches, and tools.
- Experience within one or more complementary disciplines such as Agile, innovation, design thinking, customer experience, digital transformation.
- Comfort with complexity, ambiguity, and change.
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