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Sr. UX Designer

4 months ago

Pittsburgh, United States BNY Mellon Full time

PLEASE NOTE: This is a hybrid role based out of our Pittsburgh, PA office.

Sr. UX Designer - Payments 
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.   

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.   

We are looking for candidates with enterprise experience in financial services, ideally in the Payments Space.

In this role, you’ll make an impact in the following ways:   

Sets the Product UX design standards and ensures solutions are easy to use and have optimal user experience in line with overall business vision  

Help teams define and shape the experience strategy, facilitating work sessions with stakeholders and users to define key design goals and requirements  

Guide designers on design strategy related to research insights, execution, continuous integration, and automated deployment  

Mentor and coach the design teams, specifically with new ways of working and mapping strategy to execution  

Identify and remove team impediments  

Work with Executive Product Manager and Product Owners to align the roadmap to vision and continuous insights to ensure voice of the customer is heard  

Constantly look for better ways of solving technical problems and designing the solution, not afraid to challenge the status quo  

Synthesize customer insights, research, and journeys by each team at the journey level  

  

To be successful in this role, we’re seeking the following:   

Expertise  

Ability to direct clear and creative artifacts  

Seasoned design expertise with deep insight into newest methods, trends, and design operations  

Drives design outcomes in an Agile environment  

Can make design decisions at a team and product level  

Experience working on projects that span multiple organizations and business units   

Individual skills  

Strong communication skills with ability to align the organization on complex product decisions while advocating the voice of the customer  

Active coach and mentor  

Mindset & Behaviors  

High-energy and passionate outlook, with an ability to influence and inspire those around them  

Exhibits strong customer empathy   

Hands-on problem solver  

Promotes free thought, collaboration, transparency – is energized by ideas from others in team  

  

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:   

Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion   

Bloomberg’s Gender Equality Index (GEI)  

Best Places to Work for Disability Inclusion, Disability: IN – 100% score   

100 Best Workplaces for Innovators, Fast Company  

Human Rights Campaign Foundation, 100% score Corporate Equality Index  

CDP’s Climate Change ‘A List’  

 

Our Benefits:   

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.   

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.  

MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTSBachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required; advanced degree preferred10-12 years of experience required; experience in the securities or financial services industry is a plus. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums