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Sr. Intapp Application Engineer

4 months ago

Austin, United States Request Technology, LLC Full time

***We are unable to sponsor as this is a permanent full-time role***

***Hybrid 3 days onsite 2 days remote***

***On call 1-week a month 24/7 and maintenance windows every other Saturday***

A prestigious company is looking for a Senior Intapp Application Engineer. This engineer will focus the design and support of the company s Intapp Walls, Open Intake, Conflicts and Terms Platforms. This engineer will provide level 3 operational support and have deep understanding of the Intapp Platform.

Responsibilities:

  • Provide Level 3 operational or systematic support and maintenance for the Firm s Intapp product platform (Walls, Intake, Conflicts, Terms) and other Firm applications (as applicable). Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary.
  • Evaluate and implement third-party cloud solutions and/or features based on the business needs.
  • Integrate on-prem and cloud data sources with SaaS and on-prem applications to create seamless and efficient solutions.
  • Develop and maintain procedural and configuration documentation for administered systems.
  • The position will be instrumental in systems support, and actively managing relationships with various non-IT business departments.
  • Build and maintain strong relationships with vendors and vendor developers, guiding them through the Firm s technology, security, and risk best practices to enhance and develop their products.
  • Serve as the technical SME (Subject Matter Expert) for Intapp product platform and any other applications in scope.
  • Testing, and deploying application solutions using various cloud platforms and technologies.
  • Implementing and enforcing risk policies and standards, security policies and standards, and best practices for cloud, hybrid on on-premises environments.
  • Identifying and mitigating risks and threats to the cloud, hybrid, and on-premises systems.
  • Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users.
  • Adhere to the Firm s IT Service Delivery standards and Change Control processes.
  • Develop and maintain troubleshooting and configuration documentation for administered systems.
  • Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team.

Qualifications

  • The Senior Applications Engineer must have a BA/BS in computer science, related field, or equivalent experience with Ten (10) + years experience of application support/configuration for Intapp related products in a large, global professional services firm.
  • 2+ years with Cloud technologies (Azure preferred)
  • Experience with SQL, including stored procedures, functions and triggers is required.
  • Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc.
  • Intapp Platform Products Walls, Intake, Conflicts, Terms, Workspaces
  • Microsoft Azure
  • Microsoft SQL Server
  • Microsoft SQL Server Reporting Services
  • Microsoft Active Directory
Sr. Intapp Application Engineer