Field Service Technician

3 weeks ago

Syracuse, United States Schneider Packaging Equipment Full time

Description:

Objectives of this Role

  • Provide professional equipment installation, maintenance, troubleshooting and customer support services for a complete range of Schneider products.
  • Demonstrate excellent technical, customer service and communication skills on the job.
  • Train customer employees on fundamental operation and maintenance procedures for Schneider equipment.
  • Meet Schneider's quality standards while maintaining working knowledge of relevant technologies and best practices.

Duties and Responsibilities

  • Perform installation, start up and debug of Schneider equipment at customer locations.
  • Provide service maintenance, troubleshooting, and training following established company procedures.
  • Greater than 75% travel required.
  • Serve as the liaison between the customer and company. Ensure the customer receives the final, up-to-date machine documentation (manuals, electrical drawings, etc.).
  • Manage the assigned project ensuring schedules and objectives are met. Ensure customer satisfaction by obtaining written site acceptance on work performed.
  • Demonstrate profound knowledge of the theory of operation, maintenance and troubleshooting of all equipment, operator interfaces, applied technologies and sub-components applied in the manufacture of Schneider equipment.
  • Utilize Dynamics 365 Field Service Module to complete daily time entries. Provide trip report entries detailing service trip progression and results.
  • Manage trip expenses utilizing SAP Concur platform.
  • Provide in-house technical and phone support when requested.
  • Use a wide variety of resources (hand tools, computers, and software) to perform routine and non-routine maintenance, troubleshooting and reports.
  • Support back office ensuring all daily/weekly documentation is completed, accurate and submitted in a timely manner.
  • Perform other duties as assigned by management.
Requirements:

Skills and Qualifications

  • Associates degree in applied technology or completed mechanical/electrical apprenticeship or equivalent experience.
  • Short-term training in programmable controllers is desired.
  • 3+ years of experience in a field service capacity or as a plant maintenance technician.
  • Strong electrical, mechanical, and programming background. This includes robotics and PLC ladder logic. FANUC robotics experience preferred.
  • Demonstrated proficiency in MS Office applications.
  • Excellent communication and organizational skills, with attention to detail.
  • Strong sense of personal accountability regarding meeting deadlines.

Physical/Mental Standards

  • Ability to operate computer, telephone, hand tools and shop equipment.
  • Ability to work independently.
  • Electrical/mechanical/programming skills.
  • Manual dexterity sufficient for constant use of a keyboard, mouse, hand tools and telephone.
  • Speech and hearing sufficient for regular communications.
  • Vision sufficient for use of a computer monitor and transaction documents.
  • Ability to perform climbing, stooping, crouching, walking, grasping, talking, hearing and repetitive motions.
  • Executing up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Close mental and visual requirements needed to perform work dealing primarily with machine building, electrical, mechanical, robotic, blueprint reading – mechanical and wiring, and customer service.
  • Ability to plan, schedule, train, check and evaluate work.
  • Ability to troubleshoot immediately and independently as machine problems come up at customer site (electrical/ programs/machine).
  • Valid driver's license and acceptable motor vehicle record.

Work Environment

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Conclusion

All employees are responsible for product quality and are required to understand and follow quality system procedures. All employees have the responsibility, organizational freedom, and authority to initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

About Schneider

At Schneider Packaging Equipment Company, Inc. (Schneider), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that impact people's daily lives. With 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. To date, we have installed, and continue to support, over 3,500 world-class machines in some of the biggest manufacturing operations in the world. Driving solutions to address our customers' specific issues pushes us to constantly innovate our machines, software, ancillary services and our company culture.

SCH22

Compensation details: 25-50 Hourly Wage

PIe36772fda4dd-30169-30281405

  • Field Service Technician

    1 month ago

    East Syracuse, New York, United States DUMAC Business Systems, Inc. Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at DUMAC Business Systems, Inc. As a Field Service Technician, you will provide technical support for onsite customers across various Point of Sale (POS) platforms and be accountable for a specific territory and customers by providing industry-leading service.Key...

  • Field Service Tech

    2 months ago

    Syracuse, United States Diedre Moire Corp. Full time

    Field Service Technician Snacks Pouch Bag Machinery - Syracuse, NYField Service Technician Mechanic Automated Candy & Protein Bar Food Packaging Lines Maintenance Repair Installation Machinery Flow Wrappers Pouchers PLCs HMIs Servos Motion Controls Hydraulics Pneumatics _ .

  • Refinery Field Service Technician

    6 months ago

    Syracuse, United States Koch Engineered Solutions Full time

    Are you someone that likes to perform hands-on mechanical and electrical work? Are you the type of person that likes to work in different environments and you don’t mind travelling for work? Are you curious how things work? Then, you would be a perfect fit working as a Field Service Technician for John Zink Hamworthy in the vapor group supporting...

  • Skilled Field Technician

    4 weeks ago

    Syracuse, New York, United States Schneider Packaging Equipment Full time

    Job SummarySchneider Packaging Equipment Company is seeking a Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing professional equipment installation, maintenance, and troubleshooting services for our customers. You will also be required to train customer employees on the operation and maintenance...

  • Field Service Technician

    3 weeks ago

    Syracuse, United States Schneider Packaging Equipment Full time

    Job DescriptionJob DescriptionDescription:Objectives of this Role Provide professional equipment installation, maintenance, troubleshooting and customer support services for a complete range of Schneider products. Demonstrate excellent technical, customer service and communication skills on the job.Train customer employees on fundamental operation and...

  • Field Service Technician I

    4 weeks ago

    East Syracuse, New York, United States DUMAC Business Systems, Inc. Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician I to provide technical support for onsite customers across various Point of Sale (POS) platforms. As a key member of our team, you will be accountable for a specific territory and customers, providing industry-leading service and ensuring customer satisfaction.Key ResponsibilitiesTechnical...

  • IT Field Technician

    6 months ago

    Syracuse, United States Mirabito Energy Products Full time

    JOB DESCRIPTION Position: IT Field Technician Status: Full-time Benefits: 401(k), 401(k) Matching, Health Insurance, Dental Insurance, Life Insurance, Paid Time Off, Other Voluntary Coverage Hourly Rate: $20 - $22 ESSENTIAL FUNCTIONS- include and are not limited to: Provide hardware and software support services for locations and staff; and to install,...

  • Field Technician

    1 month ago

    Syracuse, New York, United States Taylor Northeast Full time

    Job OpportunityAt Taylor Northeast, we are seeking a skilled Field Technician to join our team in the Syracuse, NY area. As a key member of our service team, you will be responsible for inspecting, diagnosing, and servicing heavy lift equipment to ensure optimal performance and compliance with manufacturer specifications.Key Responsibilities:Conduct thorough...

  • IT Field Technician

    3 days ago

    Syracuse, United States Price Chopper Full time

    Salary: $22.63- $33.95 SUMMARY The primary responsibility of this position is to troubleshoot, install, repair, and/or replace IT register equipment and related hardware within our grocery stores and administrative support locations which are located from Canton, PA up to Adams, NY and the surrounding Syracuse Metropolitan area. This position requires...

  • Environmental Services Field Technician

    4 weeks ago

    Syracuse, New York, United States Republic Services Full time

    About the RoleWe are seeking an Environmental Services Field Technician to join our team at Republic Services, a leading provider of environmental services. In this role, you will be responsible for performing operational functions related to emergency response and hazardous and non-hazardous spill clean-up, as well as Hazmat Decon work.Key...

  • Field Service Technician

    4 weeks ago

    Syracuse, United States inSync Staffing Full time

    Traffic Camera OperatorShifts: Part time nights. Need flexiblity for day work as neededPay: $22.00 per hour/ paid weeklyLocation: Syracuse, NYResponsibilities: Deploy assigned enforcement unit vehicle to assigned deployment sites; this may require local travel or travel within the state (Sites are as close as 15mins away and as far as 4hours away) Setup sign...

  • Automotive General Service Technician

    4 months ago

    Syracuse, United States Mr. Tire Auto Service Centers Full time

    Job Description The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro. Starting day 1 you will begin a comprehensive mechanic training program, covering all aspects of your new role. As a General Service Technician, you will be an...

  • Quality Field Technician

    4 weeks ago

    East Syracuse, United States Actalent Full time

    Job DescriptionJob DescriptionQuality Field TechnicianJob DescriptionThe Quality Field Technician is responsible for completing assigned quality-related duties to ensure customer, team member, and vendor satisfaction. The Quality Field Technician does this by providing on-shift coordination, support, and focus for all quality-related issues on the...

  • Field Technician, Junior

    4 weeks ago

    Syracuse, New York, United States SGS North America Inc Full time

    Job SummaryThe Field Technician, Junior is a key role within our organization, responsible for collecting samples, observation, and/or inspection of products or raw materials for laboratory analysis.Key ResponsibilitiesCollects samples from various locations, including containers, vessels, barges, trucks, and/or rail.Ensures sample containers and related...

  • HVAC Service Technician

    1 month ago

    Syracuse, New York, United States Stark Tech Full time

    Job OpportunityStark Tech is seeking a highly skilled HVAC Service Technician to join our team.Job SummaryThe Field Service Technician is a vital member of our RLKS Field Service team, responsible for ensuring all customer requests are addressed in a prompt, accurate, and professional manner. This is a full-time, hourly position that requires a strong...

  • Quality Field Technician

    4 weeks ago

    East Syracuse, United States Actalent Full time

    Job DescriptionJob DescriptionQuality Field Technician Job DescriptionThe Quality Field Technician is responsible for completing assigned quality-related duties to ensure customer, team member, and vendor satisfaction. The Quality Field Technician does this by providing on-shift coordination, support, and focus for all quality-related issues on the...

  • Quality Field Technician

    4 weeks ago

    East Syracuse, United States Actalent Full time

    Job DescriptionJob DescriptionQuality Field TechnicianIf interested in learning more, please send resumes directly to Shannon at sfitch @actalentservices.comJob DescriptionThe Quality Field Technician is responsible for completing assigned quality-related duties to ensure customer, team member, and vendor satisfaction. The Quality Field Technician does...

  • Quality Field Technician

    4 weeks ago

    East Syracuse, United States Actalent Full time

    Job DescriptionJob DescriptionQuality Field TechnicianIf interested in learning more, please send resumes directly to Shannon at sangelo @actalentservices.comJob DescriptionThe Quality Field Technician is responsible for completing assigned quality-related duties to ensure customer, team member, and vendor satisfaction. The Quality Field Technician does...

  • Automotive Service Technician

    1 month ago

    Syracuse, New York, United States Mr. Tire Auto Service Centers Full time

    Job DescriptionThe General Service Technician is an entry-level position that provides a comprehensive training program in all aspects of automotive repair and maintenance. As a key member of our team, you will perform maintenance services on guest vehicles, ensuring safe and reliable transportation for our customers.ResponsibilitiesPerform basic vehicle...

  • Technician

    2 weeks ago

    Syracuse, United States Internal Revenue Service Full time

    The IRS is seeking candidates for this position located in Syracuse, UT. For telework eligible positions, employees must remain within a 200-mile radius of their official assigned post-of-duty (POD) and report to their POD at least twice a week. Job Description:Are you dependable? Great. Are you someone who can get things done quickly and accurately? Even...