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CareCoach Connect Associate Medical Director

2 months ago


Waco, United States Optum Full time

A partner of the Optum Care network, WellMed Medical Group, is seeking an Associate Medical Director (AMD) to oversee the CareCoach Connect program in Waco, TX. The CareCoach Connect program provides both longitudinal and episodic medical care to mostly Medicare-aged patients on a Medicare Advantage plan.  That care is delivered by Advance Practice Clinicians (APCs) in close collaboration (~1:5 ratio) with AMDs. The APCs and AMDs will conduct visits in patient’s homes and virtually to manage their acute and chronic conditions. This role will lead a team comprised of several physicians and their respective APC team (referred to as a POD). The AMD meets regularly with the clinical and operational leadership locally and regionally.

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Role Basics: Clinical/Administrative ratio: 50% Clinical, 50% Administrative/Leadership.

Position Highlights

      • Provide oversight of MAs, RNs, Social Workers, RNs/LVNs, and Advance Practice Clinicians (APCs) in conjunction with the entire Team.
      • Provide direct patient care for patients with multiple chronic conditions and/or a life-limiting illness who are seen in the patients’ homes, as part of the Care Coach Connect program.
      • Collaborate and serve as supervising physician for a team of APCs (~1:5)
      • Collaborate with the patients’ primary care physicians and subspecialists to manage care.
      • Maintain knowledge of current trends in chronic medical conditions management, hospice, and palliative care medicine.
      • Participate in quality improvement activities as needed.
      • Conduct and direct standardized, Interdisciplinary Team meetings (IDTs) and ensure patient information is disseminated to primary care partners to ensure appropriate patient care is being delivered.
      • Implement market specific initiatives and ensure that processes and procedures are aligned with the business model. Drives improvement of quality indicators in assigned market by identifying, directing, and executing continuous quality improvement activities or processes.
      • Perform annual evaluations of the Advanced Practice Clinicians (APCs) and other providers as directed, Participate in mentoring and leadership development.
      • Participate in Committees under the guidance of the Senior Medical Director(s).
      • Assist in successful on-boarding of new clinicians.
      • Assist in the identification and development of current/new best practices in support of continuous financial and quality improvement of the Care Coach Connect program.
      • Perform QI programs for your POD to improve the Care Coach Connect program.
      • Ensure metrics and outcomes are followed and achieved in the local market.
      • Partner with community and market to enhance any initiatives that are needed to support the growth and the development of Care Coach Connect Program.
      • Support the Care Coach Connect Senior Medical Director(s) in implementing critical initiatives that will impact the growth of the market.
      • Apply and participate actively in the Optum Partnership pathway as well in disseminating the results in local or national meetings.
      • Promotes best practices directed to promote wellbeing among the teams.
      • Performs all other related duties as assigned.

What makes an OptumCare organization different?

  • Be part of a best-in-class employee experience that enables you to practice at the top of your license  
  • We believe that better care for clinicians equates to better care for patients 
  • We are influencing change collectively on a national scale while still maintaining the culture and community of our local care organizations 
  • Practice medicine autonomosly, with the support, not restrictions, of a sustainable and thriving national health care organization

Compensation/Benefits Highlights:

      • Base Salary plus Annual Quality Incentive with a target of $50,000
      • OptumCare Physician Partnership Plan
      • 401k with match, Executive Savings Plan, and UHG Employee Stock Purchase Program
      • Comprehensive Benefits from Optum Partner Services  

About WellMed:

At WellMed our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 240,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.

Required Qualifications:

      • Doctor of Medicine (M.D.), Doctor of Osteopathy (D.O.), or M.B.B.S
      • Current board certification from ABMS or ABOS specialty board in Internal Medicine or Family Medicine
      • Active, unrestricted medical license in Texas
      • Valid DEA license
      • Active, valid drivers license
      • Minimum of five years of clinical practice experience post residency
      • Minimum of five years of proven experience leading/managing providers and/or teams

Preferred Qualifications:

      • Bilingual (English/Spanish) fluency
      • A working understanding and support of a managed care environment

In 2011, WellMed partnered with Optum to provide care to patients across Texas and Florida. WellMed is a network of doctors, specialists and other medical professionals that specialize in providing care for more than 1 million older adults with over 16,000 doctors’ offices. At WellMed our focus is simple. We’re innovators in preventative health care, striving to change the face of health care for seniors. WellMed has more than 22,000+ primary care physicians, hospitalists, specialists, and advanced practice clinicians who excel in caring for 900,000+ older adults. Together, we're making health care work better for everyone.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.