Collection Technician

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Pace Analytical Services

Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace ensures our air, water, soil, and more are safe.

Job Description

SUMMARY:

Responsible for providing assistance in collecting, testing, processing and maintenance of field/environmental samples, which involve knowledge on fundamental field/environmental support policies, programs and practices while completing appropriate forms, documents and databases. Includes air, soil, water, and related areas.

ESSENTIAL FUNCTIONS:

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• Provides field services using standard field/environmental support knowledge in the collection and review of conditions, including taking samples, completing test kits, and taking, documenting and communicating results.
  
• Picks up, transports and delivers results, samples, documents, materials and other items as needed.
  
• Prepares vehicle or truck for daily operations, including documents, kits, supplies, materials, safety, and related areas.
  
• Reviews, completes and processes standard degrees of logs, documents, databases, and related materials and information.
  
• Provides fundamental support in the application and assistance to staff and management regarding field/environmental support policies, programs and practices.
  
• Provides support researching issues and developing recommendations to resolve employee, management and related customer issues.
  
• Assists in the review and implementation of field/environmental support policies, practices and programs to meet organizational, operations and management needs.
  
• Assists with ensuring compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
  
• Contributes to the efficiency and effectiveness of the department‘s service to its customers by offering suggestions and directing or participating as an active member of a work team.
  
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
  

QUALIFICATIONS:

Education and Experience:

High school diploma or equivalent; experience in related work is preferred; OR an equivalent combination of education, training and experience. One year of experience in a lab or environmental setting is preferred.

Required Certificates, Licenses, and Registrations:

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

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• Valid Driver‘s License.
  

Required Knowledge and Skills

Required Knowledge:

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• Fundamental principles, practices and techniques of field/environmental support.
  
• Customer service principles and practices.
  
• Safe driving principles and practices.
  
• Understanding of the daily administration of field/environmental support programs, policies and procedures.
  
• Fundamental methods to resolve field/environmental support or technical problems, questions and concerns.
  
• Ability to learn standard applicable organizational policies and procedures on sample maintenance.
  
• Computer applications and systems related to the work.
  
• Principles and practices to serving as an effective project team member.
  
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
  
• Correct business English, including spelling, grammar and punctuation.
  

Required Skills:

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• Performing fundamental field/environmental support duties in assigned areas.
  
• Providing standard support within various field/environmental testing.
  
• Safely operating a motor vehicle.
  
• Providing customer service.
  
• Serving as a team member working with customers and projects.
  
• Operating in a both a team and individual contributor environment.
  
• Interpreting, applying and explaining organizational policies and procedures.
  
• Maintaining databases, forms, documents and related informati0n.
  
• Using initiative and judgment within established department policies and procedures.
  
• Using tact, discretion and prudence in working with those contacted in the course of the work.
  
• Performing effective oral presentations to groups and peers and the department.
  
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
  
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
  

Additional Information

Benefits

80 hrs of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year (prorated based on start date), 40 hrs paid sick time per year, paid bereavement leave (days based on relation to the employee), 8 hrs paid volunteer time per year, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401k and ROTH 401k with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Work Schedule Monday through Friday, 8:00 AM to 5:00 PM

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