Operations Supervisor

13 hours ago

Converse, United States Jackpot Full time
Jackpot is on a mission to create the most trusted online lottery and gaming destination and we're starting by building the world's most user-friendly digital lottery platform. We are continuing to grow our team, where you will be a key team member and contributor to the business. Our exceptional team members are alumni of some of the best companies in the world: StubHub, Google, Intuit, DoorDash, Lyft, Twitch and more. Come build with us

About the Role:

Our Operations team is critical to our success and we are looking for a diligent, passionate Operations Supervisor to serve as our operational shift lead, supervise our Operations Associates, and act as additional support to our Operations Manager. This role is non-exempt, based on-site in our Converse, TX location and hours are Saturday through Wednesday 2:30pm to 11pm. This is the perfect opportunity if you love overseeing retail operations, mentoring team members, are interested in growing your career at a start-up, and playing a key role in growing a business

What You'll Do:
  • Lead and ensure successful day-to-day lottery processing operations by overseeing and training a team of Operation Associates, proactively making recommendations for operational improvements, and providing general technical support
  • Serve as the first point of contact for our Operations Associates and support escalations in the absence of the Operations Manager including facility issues, product outages, and staffing gaps
  • Support back-end operations and general quality control by maintaining ticket equipment, ensuring the integrity and streamlining of processes, and monitoring execution of processes by team members
  • Prepare SOS (Start of Shift) & EOS (End of Shift) reports on a daily, weekly, and monthly basis; report shift performance metrics and escalate issues to Operations Manager
  • Oversee retail operations, including, sales, inventory, cash mgmt, EOS draw reconciliation
  • Assist with other various ad-hoc duties and projects as needed
  • Scan, handle and move lottery products efficiently and safely through the fulfillment process (may include some repetitive motion)

You Ideally Have:
  • 1-3 years of supervisory/lead experience
  • Prior experience in retail, warehouse, or restaurant operations
  • Medium-level technological know-how with the ability to troubleshoot and solve basic technical issues with equipment, operate basic systems and platforms, etc.
  • The ability to lift up to 40 pounds as needed

About You:
  • You have grit, tenacity, and what people describe to be a "get it done" mentality. You don't believe any task is too big or too small for you
  • You are known for your ability to pivot on the fly with changing priorities and remain calm under pressure
  • You don't mind if there isn't an existing playbook for you to follow; you are resourceful and self-reliant
  • Your team members describe you as available, helpful, and a problem solver. You feel proud when you're able to help others succeed in their roles
  • You have a high attention to detail and are organized in how you work and get things done
  • You fully own and are committed to your work. You don't believe in cutting corners and it shows in the quality of your work

One of Jackpot's core values is Lifelong Learning. We don't believe we are ever finished products and strongly believe in growing and developing to improve ourselves. If what you've read so far sounds exciting but your experience doesn't quite match what we're looking for, we strongly encourage you to apply anyway We are committed to building a diverse, inclusive team where everyone can feel proud to contribute to.

What We Can Offer You:
  • $19-$24/hr hourly pay rate
  • Benefits on par with leading, progressive tech companies (think 100% employee-only coverage, monthly HSA contribution, etc.)
  • 401(k) program
  • A commitment to career development, mentorship, and growth
  • A culture of trust and accountability

#LI-Onsite

Our Core Values:
  • Decisiveness
    • You don't fear failure and you don't fail the same way twice
    • You have strong opinions but are also open minded to new ideas
    • You aren't just fast, you're the fastest
  • Grit
    • You persevere in the face of challenges and adapt to change
    • You always follow through on your commitments - you live a 1:1 say/do ratio
    • You execute with a founder mentality
  • Lifelong Learning
    • You are always seeking and implementing feedback
    • You are not a finished product and are always searching for knowledge and a means to improve yourself
    • You embrace and learn from constructive conflict

About Us:

In the United States alone, over 150m people per year purchase a lottery ticket. The $100B lottery industry is one of the last major industries to allow buyers to transact digitally, with ~5% of sales coming from online transactions.

At Jackpot, we're seeking to change that. We are looking to build the world's most user-friendly digital lottery and online gaming platform, leading the charge in bringing this industry into the 21st century through innovation and variety. Jackpot brings verified, official state lottery tickets online, by leveraging its digital platform and proprietary technology to give customers the ability to play anytime, via a user-friendly mobile app or desktop experience.

Having recently closed a $42.5M Series A, Jackpot is backed by some of the biggest names in sports, media, and entertainment, including the Dallas Cowboys, New York Yankees, San Francisco 49ers owners' Aurum Partners, the Tish family (co-owners of the New York Giants), Detroit Venture Partners (run by Cleveland Cavaliers owner Dan Gilbert), and BettorCapital. In addition, the round was co-led by Accomplice and Courtside Ventures, with participation from the Kraft Group, Michael Rubin, Sapphire Sport, Haslam Sports Group, Elysian Park Ventures, Arctos Sports Partners, LionTree, Theo Epstein, Fenway Sports Group President Mike Gordon, DraftKings co-founder and CEO Jason Robins, NBA stars James Harden and Joel Embiid, NHL legend Martin Brodeur, musical artist Lil Baby, and Boston Red Sox President and CEO Sam Kennedy, among others.Learn More

  • Operations Supervisor

    2 weeks ago

    Converse, United States Jackpot Full time

    Jackpot is on a mission to create the most trusted online lottery and gaming destination and we're starting by building the world's most user-friendly digital lottery platform. We are continuing to grow our team, where you will be a key team member and contributor to the business. Our exceptional team members are alumni of some of the best companies in the...

  • Operations Supervisor

    1 week ago

    Converse, United States Jackpot Full time

    Jackpot is on a mission to create the most trusted online lottery and gaming destination and we're starting by building the world's most user-friendly digital lottery platform. We are continuing to grow our team, where you will be a key team member and contributor to the business. Our exceptional team members are alumni of some of the best companies in the...

  • Operations Supervisor

    2 weeks ago

    Converse, United States Jackpot Full time

    Jackpot is on a mission to create the most trusted online lottery and gaming destination and we're starting by building the world's most user-friendly digital lottery platform. We are continuing to grow our team, where you will be a key team member and contributor to the business. Our exceptional team members are alumni of some of the best companies in the...

  • Operator

    1 week ago

    Converse, United States TETRA Technologies Full time

    Summary:TETRA Technologies, Inc. is a global organization whose foundation and strength comes from the drive and dedication of our team members. Our culture is that of inclusion and an unwavering belief that both our past and future success are due to the diversity of our employees and their competitive spirit.Founded in 1981, TETRA Technologies, Inc. (NYSE:...

  • Operations Manager

    1 week ago

    Converse, Texas, United States Jackpot Full time

    Job Overview:The Operations team at Jackpot is crucial to our success, and we are seeking a diligent and passionate Operations Supervisor to serve as our operational shift lead, supervise Operations Associates, and provide additional support to the Operations Manager.This role is based on-site in Converse, Texas, with scheduled work days and hours determined...

  • Swing Shift Yard Loader Operator

    3 weeks ago

    Converse, United States Heidelberg Materials US, Inc. Full time

    AutoReqId: 21159BR Pay Class: Hourly Hourly Pay Rate: $23.51/hr DOE Department: Operations Line of Business: Aggregates Position Type: Full-Time Job Posting: Heidelberg Materials is seeking a Swing Shift Yard Loader Operator for our Servtex quarry located in New Braunfels, TX. Heidelberg Materials provides the materials to build our future. Our future is...

  • Operations Supervisor

    4 weeks ago

    Converse, SC, United States GXO Logistics Full time

     At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud...

  • Emergency Care Attendant

    2 weeks ago

    Converse, United States Acadian Ambulance Service Full time

    SUMMARY: Provide appropriate, efficient and timely pre-hospital basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice. SPECIAL NOTATION:While working on an ambulance, the ECA shall be paired with another medical provider with the minimum certification of...

  • Paramedic

    2 weeks ago

    Converse, United States Acadian Ambulance Service Full time

    JOB SUMMARY: Provide appropriate, efficient and timely pre-hospital advanced, intermediate and basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice.EQUIPMENT: Ambulance; stretcher; folding stretcher; scoop stretcher; long spine boards and KED; spinal...

  • Administrative Assistant

    2 weeks ago

    Converse, United States City of Converse Texas Full time

    Job Type Full-time Description Job Title: Administrative Assistant Department: Police Department Reports to: Assistant Police Chief Salary: Starting at $18.90/hr or DOQ Benefits Information The City of Converse offers a competitive compensation and benefit package, including: Medical, vision, and dental coverage options for employees and their family Paid...

  • Administrative Assistant

    1 week ago

    Converse, United States City of Converse Texas Full time

    Job Type Full-timeDescriptionJob Title: Administrative AssistantDepartment: Police Department Reports to: Assistant Police ChiefSalary: Starting at $18.90/hr or DOQBenefits InformationThe City of Converse offers a competitive compensation and benefit package, including:Medical, vision, and dental coverage options for employees and their familyPaid Holidays...

  • Advanced EMT

    3 weeks ago

    Converse, United States Acadian Ambulance Service Full time

    JOB SUMMARY: Provide appropriate, efficient and timely pre-hospital advanced and basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice.EQUIPMENT: Ambulance; stretcher; folding stretcher; scoop stretcher; long spine boards and KED; spinal immobilization...

  • Steward

    19 hours ago

    Converse, United States Marriott International, Inc Full time

    Additional InformationJob Number24211283Job CategoryFood and Beverage & CulinaryLocationJW Marriott San Antonio Hill Country Resort & Spa, 23808 Resort Parkway, San Antonio, Texas, United States, 78261VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Operate and maintain cleaning equipment and tools, including the...

  • Advanced EMT

    3 weeks ago

    Converse, United States Acadian Ambulance Service Full time

    JOB SUMMARY: Provide appropriate, efficient and timely pre-hospital advanced and basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice.EQUIPMENT: Ambulance; stretcher; folding stretcher; scoop stretcher; long spine boards and KED; spinal immobilization...

  • General Warehouse Associate

    1 month ago

    Converse, TX, United States HD Supply Full time

    HD Supply Offers: Monday - Friday Schedule (No Weekends!) Benefits Eligibility after 90 days (Medical, Life, Dental, Vision, 401k) 15 Days of Paid Time Off (Vacation, Personal, Floating Holidays, Wellness Day) Sick Leave Opportunities for Performance and/or Referral Bonuses Opportunities for Career Advancement and Personal GrowthPreferred...

  • Paramedic

    2 weeks ago

    Converse, TX, United States Acadian Ambulance Service Full time

    JOB SUMMARY: Provide appropriate, efficient and timely pre-hospital advanced, intermediate and basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice.EQUIPMENT: Ambulance; stretcher; folding stretcher; scoop stretcher; long spine boards and KED; spinal...

  • Emergency Care Attendant

    2 weeks ago

    Converse, TX, United States Acadian Ambulance Service Full time

    SUMMARY: Provide appropriate, efficient and timely pre-hospital basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice. SPECIAL NOTATION:While working on an ambulance, the ECA shall be paired with another medical provider with the minimum certification of...

  • Paramedic

    2 weeks ago

    Converse, TX, United States Acadian Ambulance Service Full time

    JOB SUMMARY: Provide appropriate, efficient and timely pre-hospital advanced, intermediate and basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice.EQUIPMENT: Ambulance; stretcher; folding stretcher; scoop stretcher; long spine boards and KED; spinal...

  • Paramedic

    3 weeks ago

    Converse, TX, United States Acadian Ambulance Service Full time

    JOB SUMMARY: Provide appropriate, efficient and timely pre-hospital advanced, intermediate and basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice.EQUIPMENT: Ambulance; stretcher; folding stretcher; scoop stretcher; long spine boards and KED; spinal...

  • Advanced EMT

    3 weeks ago

    Converse, TX, United States Acadian Ambulance Service Full time

    JOB SUMMARY: Provide appropriate, efficient and timely pre-hospital advanced and basic life support care and transportation of the sick and injured in accordance with local, state, national and Acadian Ambulance standards of practice.EQUIPMENT: Ambulance; stretcher; folding stretcher; scoop stretcher; long spine boards and KED; spinal immobilization...