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Field Services Engineer

5 months ago

Tampa, United States Insight Global Full time

Insight Global is seeking a Direct hire for Tampa, FL as a Senior Service Engineer. You will provide program leadership, technical direction, and assistance to end customers, users and other field personnel in the operation, inspection, maintenance and repair of assigned product lines to include but not limited to; power delivery, drive systems and control systems, etc. Responsible for work that is less defined in scope, utilizing understanding and experience to execute business objectives, and can affect short-term and some long-term business goals. Support Inquire To Order (ITO) functions such as assist BDMs/SMs/CSEs on Commercial Development Opportunities, developing scope of work, preparing estimates. Support Order to Remittance functions including project management, scheduling, procurement, and providing direction to other Team members.


Must Have:

  • Bachelor's Degree from an accredited university or college--with minimum of 10+ years of experience performing power systems analysis.
  • Experience with various electrical controls and systems to include: Mid-Voltage Switchgear, Low-Voltage Switchgear, Switchgear, Power Panels & Motor Control Center (MCC), Generators & Transformers Maintenance, Electromechanical Repairs, Relay Testing & installation, Instruments; PLC’s & DCS, Wiring Diagrams, Blueprints & Schematics, Test Equipment & Instruments
  • Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs / hardware
  • Must be knowledgeable in all areas of the National Electrical Code (NEC), Safety Codes and Regulations and QA (Local & National)
  • Special training on Industrial Drives & HMI, Mark V & Mark VI, GE Mark VIE Controls
  • Experience with various electrical controls and systems to include: Mid-Voltage Switchgear, Low-Voltage Switchgear, Switchgear, Power Panels & Motor Control Center (MCC), Generators & Transformers Maintenance, Electromechanical Repairs, Relay Testing & installation, Instruments; PLC’s & DCS, Wiring Diagrams, Blueprints & Schematics, Test Equipment & Instruments


Plus

  • Electrical Licensed preferred (Journeyman license, Master’s License, or Qualifier for state). Willingness to obtain license, as required


Your responsibilities

Install, maintain, repair and commission equipment used in power delivery, support outages, control systems and power quality systems

Maintain documentation on assigned tasks and complete reports at the completion of job assignments

Develop working relationships with fellow team members and follow directions from Field Engineers, Lead Field Engineers, and Senior Management

Cultivate excellent relationships with clients that lead to a strong base of referral business

Serve as the primary on-site representative to the end customer

Perform duties as the Project Manager for all assigned product lines and assist the customer with technical understanding of the operation, maintenance, and trouble-shooting of multiple types of products

Review effectiveness of maintenance actions to identify training needs

Assist customer with improving reliability and reducing cost of ownership

Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support

Assist customer with spare parts ordering, issues resolution, and provisioning

Perform collateral duties as assigned to meet business needs as they relate to EHS, Quality, Integrity, etc

Perform the following duties in Power Delivery, Drive systems, and Control Systems, etc