Account Executive Account Manager AEAM

Job Title: Account Executive / Account Manager (AE/AM) Department: Business Development/Sales Reports To: VP for Business Development Location: Assigned Territory (e.g., North of I-10, South of I-10, East of I-45, San Antonio, or Remote) Position Summary The Account Executive / Account Manager (AE/AM) at Binyod LLC is a dual-functioning sales professional who is responsible for both generating new business and managing ongoing relationships with existing clients. The AE/AM plays a critical role in the success of Binyod’s project-based and service-based offerings in Division 27 (Communications) and Division 28 (Electronic Safety and Security), with a specific focus on K–12 educational clients including public schools, charter networks, and school districts. This hybrid position requires a mix of strategic thinking, territory management, technical sales acumen, client relationship development, and post-sale engagement to ensure a consistent customer experience. The AE/AM collaborates cross-functionally with Lead Technicians (Pre-Sales Engineers), the remote sales coordinator, and operations to drive revenue and maximize account satisfaction. Key Duties and Responsibilities I. Sales Development (Account Executive Duties – Approx. 60%) Territory Development Build and maintain a territory plan focused on assigned geographic regions and verticals Research and identify prospective clients in target markets (primarily schools, districts, charter systems). Lead Generation and Prospecting Cold call, email, and network to engage potential school customers and generate qualified leads. Develop and nurture a pipeline of opportunities at varying stages of the sales cycle. Solution Selling Conduct client needs assessments, site visits, and discovery meetings. Collaborate with Pre-Sales Engineers (Lead Techs) to develop tailored technical solutions. Translate technical scopes into compelling value propositions aligned with educational outcomes and budget priorities. Proposal and Quote Management Prepare and deliver customized quotes, pricing structures, and RFP responses. Manage revisions, negotiations, and final proposal delivery. Ensure pricing and solutions align with internal GP targets and task-based costing models. Deal Closure Guide customers through decision-making, budget approvals, and contract finalization. Secure purchase orders or service agreements. Coordinate clean handoff to operations and project execution teams. II. Client Management (Account Manager Duties – Approx. 40%) Account Ownership Act as the single point of contact for clients throughout the lifecycle of their engagement with Binyod. Maintain detailed client profiles, project history, and touchpoints in CRM. Project Oversight (Non-Technical) Stay involved during project execution to track client satisfaction, delivery milestones, and changes in scope. Support resolution of customer issues, including coordinating change orders, add-ons, or warranty claims. Customer Retention and Expansion Conduct post-project follow-ups, surveys, and account health checks. Identify upsell, cross-sell, and renewal opportunities. Propose service contracts or add-on systems to expand Binyod’s footprint with the client. Client Advocacy Communicate client feedback to internal teams for service improvement. Represent the client’s perspective in cross-functional planning or strategic discussions. Cross-Functional Collaboration Work closely with the VP of Business Development to report on pipeline, forecast revenue, and align territory goals. Collaborate with Pre-Sales Engineers (Lead Techs) to define and document technical scopes of work. Coordinate with the remote AE/AM (sales support) for CRM updates, quote packaging, and data entry. Engage the Business Office when needed to manage contracts, billing terms, and administrative documentation. Required Qualifications Minimum 2 years of experience in B2B sales or account management, preferably in technology, construction, or K–12 verticals. Familiarity with Division 27/28 systems, including structured cabling, access control, AV, and surveillance. Strong interpersonal and communication skills, with ability to tailor presentations to technical and non-technical stakeholders. Experience working with or selling to K–12 institutions a strong plus. Ability to read blueprints, site drawings, and architectural plans. Proficiency with CRM platforms, Excel/Sheets, and proposal software. Highly organized, self-directed, and capable of managing multiple accounts and priorities simultaneously. Valid driver’s license and willingness to travel within assigned territory. Performance Metrics (KPIs) Revenue booked and collected (gross profit tracked per account) New school accounts secured Project pipeline volume and conversion rate Client satisfaction scores and retention rate Proposal turnaround time and quote accuracy CRM data completeness and timeliness Compensation & Benefits Competitive base salary Commission on collected revenue with tiered accelerators Quarterly bonus for client retention and growth Travel expense reimbursement or fleet access Health benefits, PTO, and training programs Career Path Territory Sales Director Vertical Market Specialist (e.g., Education Sector Lead) Sales Operations / Proposal Development Manager About Binyod LLC Binyod LLC is a Houston-based systems integrator specializing in Communication (Div 27) and Electronic Safety/Security (Div 28) solutions. We partner with schools and public institutions to deliver structured cabling, AV, VoIP, paging, and surveillance systems with expert design, installation, and support. Our mission is to simplify technology for our clients through transparent processes, practical design, and dependable service delivery. Flexible work from home options available.