Lead Service Valet

1 month ago

Austin, United States Disability Solutions Full time
As a Lead Service Valet, you will work in conjunction with the District Manager and assist with managing the total service delivery for the district's apartment communities. This includes providing direction and oversight for the part time associates (Service Valets) within the assigned district.

Pay range: $25.00
Mileage reimbursement program
Work schedule: Wednesday-Sunday

Essential job duties include:
  • Deliver on our "every door every night" business expectation and set the standard in delighting our residents
  • Assist District Manager with training associates (Service Valets)
  • Spot check associates (Service Valets), focusing on safety, quality control and productivity
  • Collect same night missed trash, walk/track problem properties
  • Communicate with District Manager concerning delays, unsafe sites, accidents, and other maintenance problems
  • Provide waste and recycling collection coverage for understaffed properties within an assigned district
  • Document and report all property and resident non-compliance
  • Provide oversight of the nightly collection process during District Manager days off
  • Assist with evening recruiting efforts - may include referral generation and flyer distribution
  • Provide candidates with a realistic job preview from the associate (Service Valet) perspective
  • Assist with presentations during team meetings
  • Assist the District Manager with coordinating work schedules, evaluating job performance and motivating associates (Service Valets)
  • Provide leadership for the associates (Service Valets) in the areas of safety and training


Qualifications:
  • High school diploma or GED equivalent. AA degree preferred
  • Customer service and prior people management experience preferred
  • Great verbal and written communication fundamentals
  • Smart phone with data plan required
  • Open bed pick-up truck or trailer to transport trash items from door to compactor (may not be required in all areas)
  • Flexibility to work split schedule and/or be on call during irregular hours depending on business needs


Physical Requirements and Special Conditions of Employment:
  • This position requires that you can lift and/or carry up to of 50lbs, walk distances of the property including up/down stairs, bend at waist and/or knees and lift arms at/over shoulder
  • Ability to work outdoors and be exposed to hot and cold temperatures
  • Ability to work outdoors, and drive in changing weather conditions
  • Ability to operate a motor vehicle and drive locally to other properties as needed


Are you a current Valet Living employee? If so, click here to apply.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at accomodationrequest@valetliving.com and let us know the nature of your request along with your contact information.

Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.

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