Senior Product Owner

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team

Overall Purpose

Information Technology at Duquesne Light Holdings (DLH) embarked on an Agile Transformation Initiative fall of 2022 with Product Management at its central tenet. The goal is to deliver business outcomes with improved velocity aligned with the company‘s strategic imperatives. Our agile transformation initiative aims to enable and execute delivery across the entire organization-both business and IT-to adopt an ideal blend of lean principles and practices, fostering engagement and collaboration. It is a project to product mindset shift to align technical solutions to outcomes in the age of digital disruption.

The Senior Product Owner I takes an active role in shaping the direction of the Agile Transformation Initiative within the company by working with the leaders responsible for the initiative as well as developing a close partnership with our stakeholders that represent our customers.

Primary Function

• 
  
• Reporting into the Manager of Corporate Applications, the Senior Product Owner II is primarily responsible for overseeing one or more product teams aligned to business domains across Human Resources, timekeeping, and payroll. The role is instrumental in guiding the product roadmaps, visioning, and prioritization of features across multiple product teams.
  

• 
  
• Uses understanding of the market, business vision, products and customer needs to inform direction.
  

• 
  
• Works closely with the business stakeholders and IT Business Advisors, drafting strategies and objectives and driving innovation through products offerings.
  

• 
  
• Provides oversight to the development and operations of products within their group, ensuring adherence to DLH‘s safety & compliance, regulatory, cybersecurity and legal standards.
  

Location: Hybrid (see below), downtown Pittsburgh, Pennsylvania

Job Responsibilities

• 
  
• Create and articulate a compelling vision, strategy, roadmap, and execution plans for the product domain. Get alignment from cross-functional team members and executives for the vision and strategy.Partner with IT Directors and Business Advisors.
  
• Communicate product values to users and stakeholders, representing the team with the company‘s senior leadership.
  

• 
  
• Identifies key business outcomes to meet stakeholder needs with an eye towards innovation and continuous improvement.
  

• 
  
• Manages complex needs across multiple business and IT groups across the suite of products. Ensures that group‘s value delivered is measurable. Proactively champions for new delivery opportunities, collaborating with technical management and business stakeholders.
  

• 
  
• Manages key executive relationships to maintain product pipeline of work and strategic direction.
  

• 
  
• Owns product delivery and value creation for one or more business domains, overseeing prioritization of epics, features, and stories in the product backlog while and driving delivery of business value. Engages with customers to understand the needs and inform delivery.
  

• 
  
• Acts as a trusted advisor across business and IT teams and the respective customers. Meets with key stakeholders to understand needs and shape product delivery with most value across the group of agile teams.
  

• 
  
• Works closely with the IT Business Advisors to align with the entire project/product portfolio and business planning cycles.
  

Experience/Education Requirements:

• 
  
• Bachelor‘s Degree in Information Technology, Human Resources, Business, or related field.
  
  
  • 
    
  • In lieu of a degree, a commensurate combination of education and experience will be considered.
    
  
  
  
• Seven (7+) or more years of experience in product management, consulting, or related technical role, including at least five (5) years working in an agile product environment and three (3+) or more years of experience building and shipping technical products.
  

Preferred Experience:

• 
  
• Relevant Agile Scrum, Product Owner or Scrum Master certifications, such as Certified Product Owner Certification or Certified Scrum Master Certification, are strongly preferred.
  
• Experience with Human Resource Applications (SAP SuccessFactors, Workforce Software and UltiPro)
  
• Experience working cross-functionally with engineering, UX / UI, customer experience, finance, and other stakeholders.
  
• Experience in a business function or role (e.g., strategic marketing, business operations, consulting).
  
• Experience delivering technical presentations to senior leadership.
  
• Experience in software development or engineering.
  
• Experience in the utility and/or energy industry.
  

Knowledge, Skills and Abilities

• 
  
• Stakeholder Management- Ability to create and maintain strong relationships with stakeholders to drive outcomes and create alignment around a vision or course of action.
  
• Customer Centric- Customer-centric view into developing great product experiences and the ability to advocate on a customer‘s behalf
  
• Technical Aptitude- Solid technical aptitude and an ability to understand technical designs, challenges and risks; ability to work closely with engineers.
  
• Adaptability and Learning Agility- Ability to learn and adapt to rapidly changing business needs, processes, standards, and tools.
  
• User Experience- Strong understanding of how users will interact with systems, applications, and products, with an ability to design applications and interfaces that are consumable and easy to navigate.
  
• Value Realization- Strong ability to identify the business outcomes and benefits.
  
• Product Management- Strong product management skills, including an ability to communicate and inspire product vision, strategy and roadmap, apply unique business insights, prioritize work to be completed, and make sound decisions aligned to business goals.
  
• Automation and Security Concepts- Knowledge of Automation and Security Concepts (e.g., test automation, code coverage, DevSecOps, CI/CD pipelines, etc.).
  
• Agile Tools- Knowledge of Agile Tools, such as Azure, Jira, etc.
  
• Agile Methodologies- Knowledge of concepts, including Agile Scrum and/or Kanban for product management delivery.
  

Why you‘ll love working here: We live by our values

• 
  
• We aresafeabove all else. We must keep ourselves, each other, our customers and communities safe.
  
• We are guided by our commitment tointegrityand never compromising on ethics.
  
• We aredependable,collaborative and steady; we are a trusted partner to all.
  
• We believe inequityand equal access to work, resources and opportunities are critical elements of a clean energy future for all.
  
• We are ingrained in ourcommunity; we work where we live and are committed to serving our vibrant, diverse communities.
  

Scope

Primary focus is on daily deliverables, outputs, and reporting. Accountable for managing one‘s own time and workflow, and leads projects and/or large project steps. Work is complex in nature, requiring the incumbent to draw on previous knowledge to perform role. Acts independently the majority of the time, requiring guidance in only complex situations. Has well established capabilities, acts as a resource to less experienced staff on moderately complex issues.

Decision Impact

Problems and issues faced are vague and require analysis of multiple sources of information for solution. Draws on significant past experience to perform role. Accountable for direct level of reasoning and decision making.

Hybrid Work

Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs. Travel within Duquesne Light footprint is required. Minimal travel may be required outside of the footprint for industry-related activities.

Storm Roles

All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company.

Data Governance

Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

EQUAL OPPORTUNITY EMPLOYER

Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings‘ commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at and describe the specific accommodation requested for a disability-related limitation.