Customer Care Representative

9 hours ago


Columbia, United States Tokio Marine HCC Full time
Customer Care Representative
Columbia, MO

Full-time, 40 hours/week, 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM

Pay negotiable commensurate with experience

Customer Care Representatives are the first point of contact for current SuretyBonds.com clients. Customer Care supports clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety.

What we're looking for:
  • High energy and excitement for helping others
  • Curious minds with an inherent eagerness to learn and adapt
  • Excellent verbal and written communication
  • Passion, drive, and work ethic to succeed within the company, team, and individually

It Would Be Great If You Have These Skills Already
  • Customer service or insurance industry experience
  • Bachelor's or Associate's Degree (not required)
  • MO Property and Casualty License (not required)
  • Comfortability with navigating basic CRM software and some data entry
  • Key Responsibilities
  • Coordinate client requests
  • Finalize transactions including payment, legal documents, and finance agreements
  • Analyze problems and seek customer resolutions
  • Multitask over multiple service platforms
  • Effectively communicate underwriting decisions to clients
  • Communicate industry trends to leadership
  • Assist with system improvements
  • Licensed in Missouri (Training, learning, and testing to be provided and paid for)
  • Great interpersonal skills to benefit the team environment
Learn More

  • Columbia, United States Tokio Marine HCC Full time

    Customer Care Representative Columbia, MO Full-time, 40 hours/week, 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM Pay negotiable commensurate with experience Customer Care Representatives are the first point of contact for current SuretyBonds.com clients. Customer Care supports clients through a variety of methods including phone, chat, and email. Team members are...


  • Columbia, United States LoanMax Title Loans Full time

    North American Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary....


  • Columbia, United States SC State Credit Union Full time

    Are you a people person with a passion for providing top-notch service? Join SC State Credit Union as a Floating Customer Service Representative! This position offers the unique opportunity to engage with members from various branches, providing a dynamic work environment where no two days are the same. Your dedication to exceeding customer expectations and...


  • Columbia, Missouri, United States CED Greentech Full time

    Customer Service and Sales RoleWe are seeking an experienced Customer Service and Sales Representative to join our team at Greentech Renewables. In this role, you will be responsible for maintaining current customer satisfaction with service and sales, and generating new sales/business through sales initiatives and goals.Key Responsibilities:Provide...


  • Columbia, Tennessee, United States Roto-Rooter (Tennessee) Full time

    Roto-Rooter in Columbia, TN is seeking a dedicated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing world-class support to our customers through scheduling, communication, and follow-up.The ideal candidate will have excellent communication skills, the ability to work...


  • Columbia, South Carolina, United States Walgreens Full time

    At Walgreens, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service and driving sales growth.We estimate the salary for this position to be around $40,000 - $60,000 per year, depending on experience and qualifications.In this...


  • Columbia, Maryland, United States Forever 21 Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Forever 21. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a positive store environment.Key ResponsibilitiesProvide outstanding...


  • Columbia, United States U-Haul Full time

    Location: 29 Rte 66 E, Columbia, Connecticut 06237 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Columbia, United States U-Haul Full time

    Location: 3615 Vandiver Dr, Columbia, Missouri 65202 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Columbia, Maryland, United States Westlake Hardware Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team at Westlake Ace Hardware in Columbia, MD. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, answering product questions, and resolving customer issues in a friendly and professional manner.ResponsibilitiesProvide...


  • Columbia, Tennessee, United States Edwards Oil Company Inc Full time

    We are seeking a customer-focused individual to join our team as a Customer Service Representative at Edwards Oil Company Inc.Job Summary:The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch customer service.Key Responsibilities:Provide exceptional customer service by greeting...


  • West Columbia, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: 57C57A415AA44C3C84F81CC4C5E1AF34 [Customer Service Representative] As a Customer Service Representative at Kelly Services, Inc., you'll: Handle customer inbound/outbound calls; Provide appropriate solutions and alternatives within the time limits; Keep records of customer interactions, process customer accounts and file...


  • Columbia, South Carolina, United States FLANK III LLC Full time

    FLANK III LLC is a dynamic organization seeking an experienced Customer Service Sales Representative to enhance our sales team. The ideal candidate will possess excellent communication skills, knowledge of customer service principles, and experience working with customers in a retail environment.


  • Columbia, Maryland, United States Curaleaf Full time

    About Curaleaf:We are a professional retail company that operates in a fast-paced environment. Our ideal candidate will have excellent customer service skills and be able to work effectively in a team setting.Job Description:As a Customer Experience Representative, you will be responsible for driving sales and using the point-of-sale system to track...


  • Columbia, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service Representative Duration: 6+ Months (CTH) Location: Columbia, SC (Hybrid) Responsibilities • Supporting policyholders with insurance product information • Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or...


  • Columbia, United States XPO Logistics Full time

    Bill shipments according to applicable tariffs and pricing agreements Recognize and resolve documentation errors Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions Perfo Customer Service Representative, Customer Service, 2nd Shift, Representative, Retail


  • columbia, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeDuration: 6+ Months (CTH)Location: Columbia, SC (Hybrid)Responsibilities• Supporting policyholders with insurance product information• Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or solving...


  • Columbia, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeDuration: 6+ Months (CTH)Location: Columbia, SC (Hybrid)Responsibilities• Supporting policyholders with insurance product information• Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or solving...


  • columbia, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeDuration: 6+ Months (CTH)Location: Columbia, SC (Hybrid)Responsibilities• Supporting policyholders with insurance product information• Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or solving...


  • Columbia, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeDuration: 6+ Months (CTH)Location: Columbia, SC (Hybrid)Responsibilities• Supporting policyholders with insurance product information• Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or solving...