Zone Store Customer Service Specialist
2 weeks ago
Customer Service SpecialistThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.The individual selected for this role will be expected to work at Stores #1459, #1771, and #1811 located at:#1459 - 7066 Sashabaw Rd, Clarkston MI 48348 4736#1771 - 4913 S Baldwin Rd, Lake Orion MI 48359 2118#1811 - 1158 S Lapeer Rd, Lake Orion MI 48360 1430ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales serviceAssist customers in person and over the phone by determining needs and presenting appropriate products and servicesBuild productive trust relationships with wholesale and retail customersProcess sales transactions accurately and consistent with policies and proceduresFollow and achieve sales goals on a monthly, quarterly, and yearly basisMaintain precise work order files and formulasPull appropriate products from the sales floor or warehouseTint and mix products, as needed, to customer specificationsStock shelves and set up displaysClean store equipmentLoad/unload delivery trucksAssist in making deliveries, as neededMaintain in-stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsComply with inventory control proceduresSuggest ways to improve salesQualificationsMinimum Requirements:Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust have a valid, unrestricted Driver's LicenseMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodationPreferred Qualifications:Have at least a High School diploma or GEDHave at least one (1) year experience working in a delivery, retail, or customer service positionHave previous work experience selling paint and paint related productsHave previous work experience operating tinting and mixing equipmentAbility to read, write, comprehend, and communicate in more than one languageAbility to read, write, comprehend, and communicate in Spanish
-
Zone Store Customer Service Specialist
4 weeks ago
Orion Township, United States Sherwin Williams Full timeCustomer Service SpecialistThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
-
Zone Store Customer Service Specialist
6 days ago
Lake Orion, United States Sherwin-Williams Full timeCustomer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
-
Zone Store Customer Service Specialist
4 weeks ago
Clinton Township, United States Sherwin-Williams Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Zone Store Customer Service Specialist
4 weeks ago
Charter Township of Clinton, United States Sherwin-Williams Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Zone Store Customer Service Specialist
2 weeks ago
Lyon Charter Township, United States Sherwin Williams Full timeCustomer Service SpecialistThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
-
Store Customer Service Specialist
2 weeks ago
Middletown Township, United States Sherwin Williams Full timeCustomer Service SpecialistThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
-
Store Customer Service Specialist
2 weeks ago
Hampton Township, United States Sherwin Williams Full timeCustomer Service SpecialistThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
-
Store Customer Service Specialist
3 hours ago
Middletown Township, United States Sherwin-Williams Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Customer Service/Sales
2 weeks ago
Orion Township, United States Home Depot (Retail) Full timeCustomer Service/SalesLocation: LAKE ORION, MIPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this...
-
Zone Lead
3 weeks ago
Gloucester Township, United States At Home Stores LLC Full timeJob PostingOur Vision: To become the leading Home Dcor retailer.Our Mission: Enable everyone to affordably make their house a home.Job Summary:The Part-Time Zone Lead (ZL) supports merchandising in designated zones and maintains an active selling culture by ensuring that all visual aspects are set and upheld to documented company standards designed to drive...
