Supervisor

3 weeks ago


Atlanta, United States Navy Federal Credit Union Full time

Overview

To provide oversight and coordination of mortgage loan origination for purchases and refinances for a particular section of Mortgage Production/Field Mortgage. Conduct and coordinate training for the section staff to ensure loan application and documentation conform to loan product requirements and federal, state, local regulations, as well as NFCU and NCUA requirements. Provide oversight and coordination of mortgage loan workflow and productivity. Supervise section team members and activities.

Responsibilities

  • Supervise and direct operations to ensure production goals, service level agreements and corporate objectives are met
  • Identify, initiate, and drive change strategies to improve departmental efficiencies
  • Collaborate with various levels of staff as well as processing/closing teams to ensure purchase and refinance loans are closed expeditiously with appropriate documentation
  • Review and evaluate mortgage purchase and refinance loan applications to ensure viability (member‘s debt to income ratio and compensating factors) and compliance with Federal and Navy Federal guidelines, performing file audits, as needed to confirm viable loan applications (income, asset, credit, etc.)
  • Review loan files for accuracy of estimated closing costs and initial loan rate / point structure
  • Audit for SLA, accuracy, and documentation completion for ‘Green Light‘ transfer to PC team
  • Provide assistance and direction on complex/unique or unusual loans
  • Resolve escalated member issues and problems
  • Train team members and/or peers on functional processes and procedures
  • Ensure compliance with documentation and disclosure requirements
  • Identify and resolve issues with closing attorney/agent, realtor, or other related party
  • Work with Mortgage Trainers to receive and distribute current information regarding loan program changes, automated system changes, underwriting requirements and documentation requirements for purchases and refinances
  • Analyze changes in policies, procedures, and products; determine the impact on the functions of the section
  • Monitor daily production reports, for ‘action items‘, driving purchase and refinance loan production and staff work volume; adjust assignments to meet fluctuating workload
  • Assist with marketing efforts and promotional activities for members and real estate
  • professionals through financial presentations, real estate organizations and other local events
  • Perform supervisory/managerial responsibilities:
    • Act as Manager in the incumbent‘s absence
    • Supervise daily activities, coach, counsel, and document employee performance
    • Prepare and conduct and review performance appraisals
    • Lead recruiting efforts for effective selection of new section team members
    • Ensure compliance with all HR related policies, practices, and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.
    • Direct ongoing training for staff; coach, evaluate, and provide corrective guidance; provide regular feedback to staff on their performance based upon key performance indicators; evaluate training to ascertain effectiveness
    • Provide input on budget requirements for Annual Financial Plan
    • Ensure efficiency of operations, identify operational issues, and make recommendations for improvement
  • Performs other duties as assigned

Qualifications

  • Working knowledge of Navy Federal mortgage products, services, programs, policies, and procedures
  • Working knowledge of conventional, FHA, VA loans & RESPA guidelines
  • Experience working in a high volume, fast paced environment
  • Experience in compliance analysis
  • Experience in leading, guiding, and mentoring others
  • Ability to interpret and apply regulations, instructions, and procedures
  • If selected, will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
  • Effective skill maintaining accuracy with attention to detail and meeting deadlines
  • Effective verbal and written communication skills
  • Effective word processing and spreadsheet software skills
  • Effective skill exercising initiative and using good judgment to make sound decisions
  • Effective organizational, planning and time management skills

Desired Qualification(s)

  • Working knowledge of Navy Federal products, services, programs, policies, and procedures Bank Secrecy Section
  • Familiarity with financial institution and mortgage lending practices, principles, and regulations
  • Working knowledge of Navy Federal mortgage products, services, programs, policies, and procedures
  • Bachelor‘s Degree in Business Administration or the equivalent combination of training, education, and experience

Hours: Monday - Friday, 8:30AM - 5:00PM

Location: 4 Concourse Parkway Suite #100 Sandy Springs, GA 30328

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

* Best Companies for Latinos to Work for 2024

* Computerworld Best Places to Work in IT

* Forbes 2024 America‘s Best Large Employers

* Forbes 2023 The Best Employers for New Grads

* Fortune Best Workplaces for Millennials 2023

* Fortune Best Workplaces for Women 2023

* Fortune 100 Best Companies to Work For 2024

* Military Times 2023 Best for Vets Employers

* Newsweek Most Loved Workplaces

* Ripplematch Campus Forward Award - Excellence in Early Career Hiring

* Yello and WayUp Top 100 Internship Programs

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team‘s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.


  • Supervisor

    3 weeks ago


    Atlanta, United States Packaging Corporation of America Full time

    Fabricating (Converting) Supervisor 318-ATLANTA-H, 3200 Lakewood Avenue, SW, 3200 Lakewood Avenue, SW, East Point, Georgia, United States of America Req #20633 Tuesday, September 10, 2024 ...

  • Nurse Supervisor

    2 days ago


    Atlanta, Georgia, United States ProMedica Health System Full time

    We are seeking a skilled and compassionate Nurse Supervisor to join our team at ProMedica Health System.Salary: $32.25 per hour, with potential shift incentivesAbout the RoleThe Nurse Supervisor will be responsible for overseeing nursing personnel and delivering high-quality patient care in accordance with professional standards and guidelines.This is a...


  • Atlanta, United States The Judge Group Full time

    Our client is currently seeking a maintenance supervisor This job will have the following responsibilities: A growing food/beverage company located in the Atlanta area is searching for a third shift maintenance supervisor. To be considered, you must have at 2 years of maintenance supervisory experience in the food/beverage industry or consumer products...

  • sanitation supervisor

    4 weeks ago


    Atlanta, United States The Judge Group Full time

    Our client is currently seeking a SANITATION SUPERVISOR in GA.3rd Shift Sanitation SupervisorAs our Site Sanitation Supervisor, you will interface with valued customer, meeting their daily requests and project planning, creating and dispersing required reports, and participating in plant auditsDesignate shift and area work assignments ensuring work is...

  • Maintenance Supervisor

    5 months ago


    Atlanta, United States DICK'S Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...


  • Atlanta, United States KA Recruiting Inc. Full time

    NEW Histology Supervisor OR Anatomic Pathology Supervisor Opening at one of Atlanta's Top Healthcare Providers! This fully accredited, top ranked hospital is known to provide top quality, patient-centered healthcare. This facility offers a comprehensive array of services including all major medical, surgical and diagnostic services. They are looking to add a...


  • Atlanta, United States 1-800-Flowers.com, Inc. Full time

    The Operations Supervisor is responsible for ensuring the accurate and timely physical and systematic receiving of materials arriving to the Atlanta, GA facility and has primary supervisory responsibility for individual areas, including Shipping or F Operations, Supervisor, Operations Supervisor, Production, Operation, Manufacturing, Performance


  • Atlanta, United States Grady Health System Full time

    JOB DESCRIPTION SUMMARY The Supervisor under the supervision of the Director of Nursing, is responsible for providing age-appropriate, culturally and ethnically sensitive care, maintaining a safe environment, educating patients and their families, collecting information, communicating effectively, and utilizing technology. The Supervisor participates in the...

  • Shift Supervisor

    6 months ago


    Atlanta, United States Wendy's Full time

    Why Wendy's Supervises operational activities during non service hours and assist management during service hours. Position may supervise operational activities during non peak service hours for limited time. Monitors and reinforces quality service and food safety procedures to crew members. What you can expect WenMarr Management Company strives...

  • Production Supervisor

    1 month ago


    Atlanta, United States Goodwin Recruiting Full time

    Job DescriptionJob DescriptionTo Apply for this Job Click HereAre you a seasoned Production Supervisor eager to drive efficiency and excellence in a fast-paced manufacturing environment? We invite you to join our team as a Production Supervisor, where you’ll lead our materials department to achieve new standards of operational success! Role is located in...


  • Atlanta, United States The Judge Group Full time

    Our client is currently seeking a Quality Assurance Supervisor This job will have the following responsibilities: A well established consumer products manufacturing company located in the suburbs of Atlanta is currently searching for a THIRD shift overnight quality assurance supervisor. To be considered, you must have a four year degree along with 2-4 years...


  • Atlanta, Georgia, United States Puroclean of Wolf Creek Full time

    Job OverviewPuroClean of Wolf Creek is seeking a skilled Production Supervisor to oversee daily operations and ensure exceptional customer service.

  • Banquet Supervisor

    6 months ago


    Atlanta, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full time

    The Doubletree by Hilton Atlanta Dunwoody is hiring a Banquet Supervisor.Banquet Supervisor experience required preferably in a hotel or resortSuperior communication skills to provide information and associated services to hotel management and guestsAbility to transport up to 30lbs through a crowded room on a continuous basis throughout the shiftAbility to...

  • Front Desk Supervisor

    7 months ago


    Atlanta, United States Aimbridge Hospitality Full time

    The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for ma Front Desk, Supervisor, Hospitality, Hotel, Associate, Operations

  • Clinical Supervisor

    1 month ago


    Atlanta, United States Randstad North America, Inc. Full time

    Are you a Clinical Supervisor looking for a new position in the Women's Health or OBGYN specialty? We are seeking a dynamic and well-rounded leader to join our team. This position' duties will involve the management of 5 clinical staff members and th Clinical, Supervisor, Support Staff, Operations, Practice, Manager, Healthcare, Staffing


  • Atlanta, Georgia, United States Royal Fresh Cuts Full time

    About Royal Fresh CutsWe are a leading manufacturer of fresh food products, dedicated to providing high-quality products to our customers.Job Title: Production Shift Supervisor (Level 2)Salary: $55,000 - $65,000 per yearThis is an exciting opportunity for a highly motivated and experienced Production Shift Supervisor to join our team at Royal Fresh Cuts. As...


  • Atlanta, United States Saddle Creek Corporation Full time

    Why Work for Saddle Creek? Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunit Distribution, Supervisor, Supply Chain, Business Services, Associate

  • Janitorial Supervisor

    3 weeks ago


    Atlanta, United States Unifi Aviation, LLC Full time

    Unifi is a destination for more than 20,000 professionals who are going places in their careers. From working on real projects on day one to being surrounded by people just as courageous as you are, we offer you an opportunity to break through the mu Supervisor, Janitor, Customer Service, Operations, Management, Airline

  • Maintenance Supervisor

    2 months ago


    atlanta, United States Judge Direct Placement Full time

    Judge Direct Placement is seeking a 2nd shift Maintenance Supervisor outside of Atlanta, GA area!Responsibilities:Manage the projecting maintenance programPlan routine maintenance schedule and follow up on all problems to develop solutionsMaximize available run timeMonitor and repair breakdownsKeep upper management informed of issues that affect...

  • Maintenance Supervisor

    2 months ago


    Atlanta, United States Judge Direct Placement Full time

    Judge Direct Placement is seeking a 2nd shift Maintenance Supervisor outside of Atlanta, GA area!Responsibilities:Manage the projecting maintenance programPlan routine maintenance schedule and follow up on all problems to develop solutionsMaximize available run timeMonitor and repair breakdownsKeep upper management informed of issues that affect...