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Senior Manager, Quality and Business Process Improvement

4 months ago

Hoffman Estates, United States Omron Automation Full time

Work at OMRON

OMRON is a global leader in the field of automation, an $8 billion global technology company celebrating more than 90 years of success. OMRON’s business fields cover a broad spectrum, ranging from industrial automation and electronic components to social systems and healthcare. OMRON Management Center of America, Inc. is the regional headquarters for OMRON in the Americas.


The Sr. Manager, Quality & BPI will be responsible for providing leadership and guidance to the Quality and BPI Team, working to improve core and secondary processes, and manage operational and tactical improvement projects/efforts. They will work to build a Quality culture that is focused on the Customer and Customer experience. The Sr. Manager will also provide leadership in driving continuous improvement activities that utilize rigorous application of Lean and Six Sigma methods/tools, Quality Management System standardization (including registration to ISO 9001), systemic problem solving, Root Causes Analysis, and internal audits. As an influential position within Omron, they will help determine the Quality Objectives, policies, and procedures for the entire OEI organization.


Our Commitment to Employees:

  • Training and Career Development Program to give employees a learning path with the necessary tools and resources they need to help build their career at Omron.
  • Great financial opportunities with competitive compensation, immediate 401k match with 100% vesting, profit sharing, and Blue Cross Blue Shield for medical, dental, vision and prescription drug benefits.
  • Community Awareness that includes activities with local non-profit organizations and a Matching Gift Program.
  • Work-Life Balance with Flexible Work Arrangements, Flexible Work Hours, and Sick/Vacation/Holiday Pay.
  • Wellness Activities such as Walking Contests, Nutritional Learning Sessions, On Site Flu shots and Health Screenings.


Responsibilities:

  • Maintain the Quality Management System for compliance with customer, ISO 9001, local, state, and federal requirements and assure that it is continually reviewed and improved.
  • Lead Management Review Team in monitoring strategic quality metrics from field, work-in process, and supply chain
  • Manage the internal audit system and assure timely completion of audits, and submit findings and corrective action requests to management.
  • Evaluate current data and trends in order to suggest improvement ideas or corrective action activities to be worked on with a cross functional team.
  • Manage customer complaints, failure analysis and reporting
  • Participate in the evaluation of performance against Quality objectives
  • Assist in developing corporate quality objectives, including short- and long-term perspectives
  • Lead the OEI quality system and manage the ISO 9001 certification requirements
  • Develops and maintains procedures related to the corporate compliance program
  • Ensure effective and frequent communications with organizational elements, keeping quality on the forefront of processes and product development, and ensuring personnel understand the objectives of the QMS
  • Draft quality policies and procedures, and oversee internal processes and procedures to ensure effective and efficient implementation of the QMS and attainment of goals and objectives
  • Assist with the Design, develop and implementation of Quality training programs
  • Lead cross functional improvement teams through the A3 or DMAIC processes and report on outcomes
  • Assist with managing the company-wide improvement program inclusive to all staff
  • Change management advocate with ability to effectively communicate in their role as facilitator, trainer, and coach throughout each level of the organization
  • Actively employ project management skills related to overall project tracking, deliverables management, action item tracking, meeting minutes, team communications, and presentations. Keep stakeholders informed of project status and defined deliverables
  • Responsible for the overall direction, coordination and evaluation of Quality and BPI staff members


Job Requirements:

  • Bachelor's degree in Engineering or a Business related field.
  • Minimum 5 years of hands on experience in delivering cross-functional business process improvement projects utilizing Lean Six Sigma methods.
  • Minimum 3 years of management experience
  • ASQ Six Sigma Black Belt certification preferred.
  • Proven experience communicating with Executive staff on business-critical matters.
  • Understanding of data analysis, tools and applications -- Minitab software experience preferred.
  • Proficiency with Windows platform applications.
  • Approximately 30% travel


Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Omron we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.


Omron is an Equal Opportunity Employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.