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Appointment Setter
4 months ago
The Appointment Setter supports our sales efforts by contacting prospective customers in a call center environment. Communication with prospective customers is exclusively through a high volume of telephone contacts with a goal to schedule appointments for our Sales team.*Job Responsibilities:** Maintain a minimum standard of outbound calls to prospective customers* Approach each call with a goal to transfer or set an appointment for customers to visit the dealership* Answer sales calls and inquiries in a prompt and timely manner, and make any follow-up calls to unsold customers* Adhere to lead management plan guidelines for each lead in your database* Respond to internet leads and inquiries* Accurately record interactions with each prospective customer in our database* Other reasonable duties as may be requested*Requirements:** 1-2 years customer service experience in an outbound calling environment* Outstanding written and verbal communication skills* Prior phone experience, required* General knowledge of the automotive industry* Proficient in MS Office* Ability to work evenings until 9:00 PM* Ability to work weekends as business needs dictate* Bilingual, preferred*Competencies:** Goal–oriented individual, driven to exceed personal and team goals* Exceptional communication and customer service skills exemplified to internal and external customers* Effectively collaborate with fellow employeesIn return for your invaluable knowledge, skills, talent and ambition, Toyota of Clermont offers competitive salaries and benefits. Employment is contingent upon successful completion of a background investigation.Toyota of Clermont is proud to be an Equal Opportunity Employer.
