IT Support Analyst
3 weeks ago
IT Support AnalystDepartment: Managed Services Employment Type: Full Time Location: NetAscendant Solutions - Onsite Description NetAscendant Solutions, a leading IT services provider in the Permian Basin, is looking for an IT professional to assist in providing excellent on-site and remote support to its customers. This full-time position offers an excellent chance to learn and grow as an IT professional. The successful candidate will be a high-performance team-player with strong integrity and excellent interpersonal skills. The candidate should have a thorough knowledge of software, hardware, and networks. Key Responsibilities Provide on-site and remote technical support to clients, ensuring timely resolution of IT issues. Diagnose and troubleshoot hardware, software, and network-related problems across desktops, laptops, and mobile devices. Install, configure, and maintain operating systems including Windows, Mac OS, and basic Windows Server environments. Perform software installations, updates, and security patches according to company and client requirements. Support users with Microsoft Office applications, email configurations, and productivity tools. Manage and maintain network connectivity by monitoring TCP/IP configurations and troubleshooting network issues. Replace or repair computer hardware components such as drives, memory, and peripherals. Document support activities, resolutions, and system changes in the company's ticketing or tracking system. Coordinate with senior engineers or vendors to escalate unresolved issues efficiently. Deliver exceptional customer service by communicating clearly, managing expectations, and ensuring client satisfaction. Stay current with evolving technologies, certifications, and IT best practices to continuously improve technical capabilities. Skills, Knowledge and Expertise Strong knowledge of Windows desktop operating systems. Basic knowledge of Windows server operating systems. Basic knowledge of Mac OS. Basic knowledge of TCP/IP networking and troubleshooting tools Proficiency in using and supporting Microsoft Office. Experience supporting smart phones, tablets and other mobile devices. Experience installing software, patches, and updates on desktops and laptops. Experience in troubleshooting basic network, hardware, software, and printing problems. Experience in replacing hardware on desktops and laptops. Ability and desire to learn new skills. Passion for customer service. Excellent written and oral communication skills. Outstanding diagnostic and problem-solving skills Degree in Computer Science or relevant field preferred. Certifications (CompTIA A+/Network+, Microsoft Certified IT Professional, CCNA) preferred. Benefits 401(k) Health insurance Paid time off Professional development assistance
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IT Support Analyst
3 weeks ago
Midland, United States Shield Technology Partners Full timeIT Support Analyst NetAscendant Solutions, a leading IT services provider in the Permian Basin, is looking for an IT professional to assist in providing excellent on-site and remote support to its customers. This full-time position offers an excellent chance to learn and grow as an IT professional. The successful candidate will be a high-performance...
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IT Support Analyst
2 weeks ago
Midland, United States Shield Technology Partners Full timeIT Support Analyst NetAscendant Solutions, a leading IT services provider in the Permian Basin, is looking for an IT professional to assist in providing excellent on-site and remote support to its customers. This full-time position offers an excellent chance to learn and grow as an IT professional. The successful candidate will be a high-performance...
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IT Support Analyst
5 days ago
Midland, United States Shield Technology Partners Full timeIT Support Analyst NetAscendant Solutions, a leading IT services provider in the Permian Basin, is looking for an IT professional to assist in providing excellent on-site and remote support to its customers. This full-time position offers an excellent chance to learn and grow as an IT professional. The successful candidate will be a high-performance...
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IT Support Analyst
5 days ago
Midland, TX, United States Shield Inc Full timeIT Support AnalystDepartment: Managed Services Employment Type: Full Time Location: NetAscendant Solutions - Onsite Description NetAscendant Solutions, a leading IT services provider in the Permian Basin, is looking for an IT professional to assist in providing excellent on-site and remote support to its customers. This full-time position offers an excellent...
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IT Support Analyst
4 days ago
Midland, TX, United States Shield Inc Full timeIT Support AnalystDepartment: Managed Services Employment Type: Full Time Location: NetAscendant Solutions - Onsite Description NetAscendant Solutions, a leading IT services provider in the Permian Basin, is looking for an IT professional to assist in providing excellent on-site and remote support to its customers. This full-time position offers an excellent...
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IT Support Analyst
16 hours ago
Midland, TX, United States Shield Inc Full timeIT Support AnalystDepartment: Managed Services Employment Type: Full Time Location: NetAscendant Solutions - Onsite Description NetAscendant Solutions, a leading IT services provider in the Permian Basin, is looking for an IT professional to assist in providing excellent on-site and remote support to its customers. This full-time position offers an excellent...
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Loan Support Analyst
2 weeks ago
Midland, United States PNC Full timeLoan Support Analyst At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...
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Loan Support Analyst
2 weeks ago
Midland, United States PNC Full timeLoan Support AnalystAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...
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Loan Support Analyst
2 weeks ago
Midland, United States PNC Full timeLoan Support Analyst At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...
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Loan Support Analyst
3 weeks ago
Midland, United States PNC Full timePosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...
