Senior Manager

2 days ago

Chicago, United States Coresite Full time
As a leader in CoreSites Operations team, the Senior Manager - Data Center Operations is responsible for all operational aspects and uptime of the data center. The Senior Manager - Data Center Operations is responsible for providing field level technical expertise and program management for the maintenance and operation of the electrical, mechanical, fire life safety, security, and communications infrastructure as well as any applicable base building support systems. All Data Center Operations staff reports through the Senior Manager - Data Center Operations. Responsibilities: Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. Security responsibilities include all security systems and cameras as well as physical security of the data center. The position is responsible for customer support services, all onsite vendor management, vendor contracts, site operational efficiency, site uptime, compliance audits, team training, and facility financials. The Senior Data Center Manager will assist the Market Director in developing financial OPEX and CAPEX budgets and will be responsible for meeting strict budget standards. The Senior Manager - Data Center Operations is responsible for implementing the Data Center Operations Program at his or her site and is responsible for employee training and ensuring all staff is adequately qualified to perform required duties. The Senior Manager - Data Center Operations is to ensure each shift is staffed with employees possessing proper qualifications and must possess strong management and interpersonal skills. The direct reports of this position are people managers. The Senior Manager - Data Center Operations is responsible for evaluations and coaching of his or her direct reports and their direct reports. Regular team and individual meetings are required. Duties: Advise the Director Data Center Operations in the development and supervision of the facility maintenance program and equipment/system operation. Demonstrate technical knowledge and experience in telecom, cabling, electrical and mechanical support systems to include power distribution systems, emergency power, UPS systems, D/C power, HVAC, and fire alarm and suppression systems. Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Senior technical point of contact for all aspects concerning the maintenance, troubleshooting, and operation of site support systems. Participate in the overall facility design and construction related to site operation, maintainability, and security. Responsible for site physical security and compliance with company and industry standards, as well as customer contracts. With the approval of the Market Leader, develop and implement new maintenance standards, as well as work to improve existing standards to support site operations. Ensure proper installation and commissioning of all new equipment within the facility. Supervise and critique work performance by subcontractors to ensure adherence to standards, schedules and specifications. Maintain the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities. Responsibilities will include ensuring that operational, maintenance and emergency Methods of Procedures (MOPs) are developed, reviewed and audited through all stages of the maintenance process for electrical, mechanical, communications, safety, and security support equipment. Will mentor and provide training for personnel in the planning, scheduling and completion of preventative, corrective and emergency maintenance. Lead customer meetings to review happenings on site. Lead root cause analysis process and deep dive into abnormal occurrences within the data center. Assist peers with developing teams and assist sales, sales engineering, and GM team with customer tours and sales process. Work with Network Operations and Engineering teams to ensure facility systems are regularly updated and the facility remains best in class. Promote and demonstrate behaviors consistent with CoreSites culture, Principles of Operational Excellence, and 8 Guiding Principles. Other projects and duties as assigned. Minimum Qualifications: Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems, Large Centrifugal Chillers, Cooling Towers, Heat Exchangers, Water Treatment Systems, VFDs and Pumps, HVAC equipment, CRAC/CRAHs, Humidification Systems, BMS and PLC Controls, Emergency Standby Diesel Generator Systems, Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution, Static UPS Systems, Double Interlock Pre-Action Systems. Experience in people management, vendor management skills including service contract management, and project management skills, including budgeting, time tracking, schedule creation, scope development, contract management. Excellent communication skills, both written and oral. Ability to learn quickly and address issues as they arise during normal working hours or after hours. Ability to operate in and promote a rigorous process-driven team environment. Education: Bachelors degree in Mechanical or Electrical Engineering or equivalent time in rate. 7 or more years in a mechanical/electrical position within critical facilities (preference given to a data center, hospital, or power plant experience). Be able to pass an extensive background check, including criminal history, personal references, employment and education verifications, and Department of Motor Vehicle and credit check. Physical Demands: Ability to stand, walk, sit, climb, balance, stoop, kneel, crouch, crawl, reach, smell, talk, hear, and lift up to 50 pounds. Must be comfortable working in a high stress, fast paced environment with shifting priorities and willing to work outside normal business hours. Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits J-18808-Ljbffr

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